This is a Quality Partner role with The Salvation Army Australia based in Melbourne, VIC, AU The Salvation Army Australia Role Seniority - mid level More about the Quality Partner role at The Salvation Army Australia Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Quality Partner– Aged Care Services Full-time Hybrid Role | Make a Meaningful Impact in Aged Care Location - Footscray, VIC Join an industry leading Aged Care provider at an exciting time of industry reform and organisational growth Ensure the highest standards of care and safety for residents and clients Engage project management, and cross-functional collaboration opportunities Access to not-for-profit salary packaging & meals and entertainment benefits About Us The Salvation Army Aged Care supports over 2,000 residents across a network of residential aged care homes and community programs. As a respected Christian, not-for-profit provider, we’re dedicated to delivering person-centred care with dignity, respect, and compassion. We are innovating how we deliver quality and safety—now we want you to lead this change. About the role In this key role as Quality Partner you will support our Residential Aged Care operations to meet compliance requirements and implement & maintain the required supporting systems and processes. This is a full-time permanent position and will be based either at our office in Footscray, VIC You will work along another Quality Parrtner (RAC) report to and are supported by the General Manager Care Quality and Compliance in Residential Aged Care. You may be involved in other related quality activities, e.g. peer review, as per the requirements of the Organisation. Intra- and interstate travel to the our aged care centres will be required. Role & Responsibilities You will support a RAC portfolio in specific inter- and intrastate locations with: support of improved outcomes via action plans / programmes for continuous improvement monitoring CIR resolution, PCI progress, clinical performance and regulatory compliance; implementation of new policies, procedures and work instructions rectification action plans arising from internal audits, review audits or complaint investigations provide guidance and support leading up to, during and post visits by the regulator support the drafting of submissions and responses to the ACQSC or other regulatory parties validating assessments of program quality and clinical risk induction support for new centre/site/program managers in TSA quality framework and systems and quality expectations manage accreditation applications provision of clinical advice and support to leaders and staff ABOUT YOU Understanding of and commitment to the mission and values of The Salvation Army Registration as a Registered Nurse without restrictions in accordance with AHPRA requirements Extensive experience in clinical practice and delivery in complex health contexts, preferably aged care Experience working across wide portfolios with multiple key stakeholders Experience in quality, compliance, auditing and continuous improvement highly desirable Demonstrated high levels of computer competence and comprehensive report writing capability Demonstrated ability to influence and work cooperatively to foster positive change, providing support and leadership Ability to develop strong relationships and manage multiple key stakeholders A demonstrable empathy for the customer Current Australian Drivers’ Licence National NDIS worker screening check Ability to travel inter/intrastate BENEFITS Benefits of working for The Salvation Army (TSA) Aged Care include: The opportunity to take on a leadership role within TSA Aged Care. Generous Salary Packaging: Up to $15,900 tax-free benefits. Meal and Entertainment Benefits: Up to $2,650 through salary packaging. Flexible Work Arrangements: Achieve your ideal work-life balance. Wellness Programs: Access to Fitness Passport Exclusive Discounts: Rewards for financial, retail, and lifestyle benefits. Novated Car Leasing: Save on your next vehicle. Learning and Development: Continuous support in your role. Comprehensive Employee Assistance Program Career Progression: Numerous growth opportunities. Make an Impact: Join one of Australia’s most loved charities. Apply Now If you are ready to bring your heart and expertise to our team, click 'Apply' to start your online application process. Applications will be reviewed upon receipt, and the position will remain open until filled. Please note, a National Criminal History Check and evidence of COVID-19 vaccination are required for employment. Make a difference with The Salvation Army Aged Care. Apply today The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the The Salvation Army Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Supporting compliance requirements Monitoring clinical performance Guiding regulatory visits Key Strengths Registered Nurse ✅ Quality and Compliance Stakeholder Management Clinical Practice Report Writing Leadership A Final Note: This is a role with The Salvation Army Australia not with Hatch.
