Bring leadership, administrative and customer service skills to deliver high-quality recruitment operations support Thrive in a collaborative, team-focused setting Great opportunity with an ongoing full-time role available VPS4 salary: $100,894 to $114,476 plus superannuation About the Team: The Recruitment Services branch within People, Safety and Culture provides expert advice and support to the department on all recruitment related matters, including attraction, selection, redeployment and other recruitment and retention practices. Working within the department's vision for a justice and community safety system that works together to build a safer, fairer and stronger Victoria, Recruitment Services delivers consultative, progressive, innovative, fair and ethical recruitment solutions. The Recruitment Operations Team are responsible for provision of accurate and efficient recruitment administration, authoritative advice, and customer service activities in a fast-paced, high output environment. Reporting to the Assisant Manager Recruitment Operations and Projects, the Recruitment Operations Supervisor supports and leads the day-to-day operations of the team, as well as providing administrative, policy, process and customer service support to management, hiring managers, candidates and other stakeholders on a wide range of recruitment related matters. Please note this role does not usually assist with end to end recruitment. About the Role: Some of your duties will include: Leading the day-to-day work program and performance of the Recruitment Operations team. Providing timely, accurate advice on recruitment policies, processes and best practice, including complex enquiries, which at times may require escalation. Enhancing operational effectiveness by identifying opportunities for improvement. Building and maintaining strong relationships with key stakeholders across the department to achieve team and organisational objectives. Ensuring vacancies are advertised by the team attractively and accurately. About You: To be successful in this role you will be able to demonstrate: Experience supervising an administrative support or customer service team, ideally within a large or complex organisation, and in working with sensitive and confidential information. Experience in providing authoritative advice on HR and recruitment policies and processes. The ability to work in a time sensitive, fast-paced and dynamic environment with high volume processing activity. Strong planning and coordination skills to prioritise competing tasks and meet agreed timeframes. High attention to detail, with clear written and verbal communication. For further information, please see the attached position description. How to Apply: Please click the Apply button on this advertisement. Applications should include both a resume and covering letter or they will not be considered. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles). If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
