Our dynamic Burswood team brings energy and innovation to Aussie's west‑coast operations. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our team to grow professionally. Our people make all the difference in our success. Let’s talk about you! Creating positive customer experiences while meeting service standards Supporting customers with account and technical enquiries across multiple channels Managing calls with care and attention Gently troubleshooting non‑service‑related issues Navigating challenging conversations professionally and escalating when needed Following supportive help desk processes, account procedures, and privacy guidelines If this role speaks to you, hit the apply button to submit your application ! Or if you feel you still have a bit more to learn - reach out to the assigned Recruitment Business Partner (found on right-hand side of the advert) and they’ll provide you with some insights on ways to progress and upskill within Aussie.