This is a Administration Assistant role with RSM based in Sydney, NSW, AU RSM Role Seniority - junior, mid level More about the Administration Assistant role at RSM OUR VALUE PROPOSITION At RSM, our purpose is to instill confidence in a world of change for both our clients and our people. RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change. Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone. Who we are: RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success. About the role: The administration assistant role is to support three Leaders and their respective team members within the Risk Advisory Services (RAS) division in Canberra and Sydney. The sole role and responsibility is to ensure the team carry out their client and firm responsibilities in a timely manner. Often there are competing deadlines, therefore prioritisation is key. This role requires someone who is mature, organised and able to work in a fast-paced and dynamic environment, working independently and part of a wider team. Key Responsibilities General administration Formatting of all client-related correspondence and reporting (adhering to National standards); General data entry / client record management; Maintaining CRM systems for clients and contacts; Maintenance of client files; Ensure team follows RSM’s internal processes, policies and procedures; Generate weekly and monthly reporting; Collating information for tenders/proposals, managing process and ensuring timely submission; Providing ad hoc administrative support; Organise occasional travel; Completing timesheets for Partners; Ad hoc support for client events and training conferences; and Processing expenses. Managing inboxes and calendars Coordinating meetings and general calendar management for three leaders; Maintaining correspondence on behalf of partners; and Documenting and managing deadlines. Monthly invoicing Preparing invoices for managers, prior to Partner approval; Enter data in an accurate and timely manner; Finalise invoice and issue to client (acting as accounts receivable); and Following up debtors/client payments. About you: Education Requirements Preferable: Completion of TAFE or Business College administration course Demonstrated Experience & Attributes Essential: 3 years in a similar role. Professional practice experience (i.e. Accountants, Lawyers) is preferred Experience of CRM software Ability to work in fast paced environments and balancing competing priorities Strong Communication Skills Strong attention to detail A self-starter with confidence in their ability to get the job done Ability to work autonomously and as part of a team Intermediate / Advance with Microsoft Office packages Life at RSM: RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are! Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits. How to apply: Please click on the “apply” button and complete our online application form. Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the RSM team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Supporting leaders and teams ️ Managing administration tasks Coordinating invoicing processes Key Strengths ️ Strong communication skills Attention to detail Proficiency in Microsoft Office Experience with CRM software Organisational skills Experience in a professional practice environment A Final Note: This is a role with RSM not with Hatch.
