This is a Regional Key Account Manager role with Linfox based in Acacia Ridge, QLD, AU Linfox Role Seniority - mid level, senior More about the Regional Key Account Manager role at Linfox Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox. What does the job look like? We are seeking a dynamic and motivated Regional Key Account Manager to ensure we meet our commitment to tier one customers through the provision of quality service and operational efficiency. Through a proactive approach to relationship management, this role is empowered to drive customer growth and retention by ensuring our service offerings reflect the Linfox core values of Loyalty, Integrity, Fairness and Trust and translate into the delivery of operational excellence. You will manage a high-performance team to drive performance, ensuring we remain the preferred option for safe and efficient long-distance logistics across road and rail. Key areas: Manage a portfolio of customer accounts and ensure service delivery is in line with contractual requirements Innovate and analyse to improve processes, reduce cost, maximise profit, share of wallet and revenue streams Lead business development opportunities including contract renewals, pricing and presentations based on customer requirements to facilitate organic growth, positioning Linfox as the Intermodal solution of choice Effective team management to promote a customer centric culture and early identification of potential service issues to enable solutions – provide guidance to Account Managers and oversee account performance Conducting financial and operational analysis to provide customer insight and ensure resources can be utilised to support continuous growth and improvement Manage new customer integration and ensure a seamless transition to a successful implementation Are you the one? Significant experience in business development or account management within a complex supply chain environment Providing client-focused solutions ideally in a fast-paced multi customer environment Proactive approach to relationship management with proven record in transport sales or account management of large accounts Strong understanding of revenue models, rate cards, P/L, cost-to-serve and commercial analytics Demonstrated ability to effectively implement and manage contracts and/or transport agreements What's in it for me? 12 weeks paid parental leave and return to work bonus for eligible employees Career development opportunities and mentoring programs Access to a range of benefits across dining and adventure, travel and health and well-being The chance to work in a high-performing team where your contributions truly make an impact At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply. Sound like you? Please click the apply button to submit your application and resume. We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes. Further information You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test. To find out more about opportunities at Linfox, visit www.linfox.com/careers LI-JF1 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Linfox team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing customer accounts Innovating processes Leading business development Key Strengths Business development Client-focused solutions Contract management Analytical skills Relationship management Team leadership A Final Note: This is a role with Linfox not with Hatch.
