Job Description We are looking for a Senior Consultant to drive the successful implementation, optimization, and adoption of our CCM solutions. In this role, you will translate client needs into scalable designs, lead template development initiatives, configure advanced CCM platforms, and guide clients and project teams throughout the entire delivery lifecycle. Lead end‑to‑end implementations of Quadient CCM solutions, including Inspire Flex and Inspire Evolve. Engage with clients to gather and analyze business requirements, map processes, and design tailored solutions. Create and document communication workflows and templates following industry best practices and internal standards. Provide technical leadership to project teams, including developers and junior consultants. Perform system testing, troubleshooting, and performance tuning to ensure high‑quality solution delivery. Deliver client training, coaching, and handover sessions to ensure smooth adoption and long‑term success. Stay current with CCM trends, emerging technologies, and Quadient product enhancements.
