This is a Training Specialist role with Urban Utilities based in Fortitude Valley, QLD, AU Urban Utilities Role Seniority - mid level More about the Training Specialist role at Urban Utilities At Urban Utilities, our purpose is simple yet powerful – Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day. About the Opportunity We’re looking for a Training Specialist to support the design and delivery of training for a major operational program within our Operations and Maintenance group. This role will play a key part in developing practical, fit-for-purpose learning solutions that support contract mobilisation and onboarding under the One System for Maintenance (OS4M) program. You’ll work closely with program leads and operational stakeholders to ensure training is clear, effective and aligned to how work is actually performed in the field. This is a hands-on role suited to someone who can step into a complex environment, pick things up quickly, and deliver structured, high-quality training outcomes. This is a temporary fixed term opportunity up to 16 October, 2026. What You’ll Deliver Design and develop training materials to support onboarding and mobilisation activities Deliver engaging face-to-face and virtual training sessions to diverse operational audiences Translate complex operational processes into clear, practical learning solutions Support the development of broader learning programs aligned to Urban Utilities frameworks Contribute to project planning and ensure training activities align to program milestones Work closely with stakeholders to build understanding, capability and buy-in About You You’re practical, structured and outcomes-focused. You understand that good training is not just well-designed, it works in the real world. You’re comfortable working in evolving environments, engaging with operational teams, and adapting your approach to suit different audiences. Experience designing and delivering adult learning solutions in a complex environment Strong instructional design capability with the ability to simplify technical or operational content Experience delivering training to frontline or operational workforces Ability to manage competing priorities and deliver to tight timeframes Strong stakeholder engagement skills and confidence working across multiple teams Highly regarded: Experience in heavy industry environments (utilities, construction, operations, maintenance or WHS) Experience supporting large-scale transformation, mobilisation or system implementation programs At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes! If you require adjustments at any stage of the recruitment process, please let us know so we can support you. Why Urban Utilities At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come. At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way. Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region. We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team: Generous Salary Packaging options, including novated leases Corporate discounts across Health insurance, technology and more 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you! Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180 There’s no us without you. Come shape the future with us. How to Apply Click ‘Apply’ to submit your application. For further information please contact our Talent team at careers@urbanutilities.com.au Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Urban Utilities team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ✏️ Designing training materials Delivering training sessions Translating processes Key Strengths Instructional design ️ Training delivery Stakeholder engagement ️ Experience in heavy industry environments Transformation support ⏳ Time management A Final Note: This is a role with Urban Utilities not with Hatch.
