Description THE FUTURE IS WHAT WE MAKE IT. Field Service Supervisor Abbotsford, Melbourne Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. Make the Best You. Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements. Join Us and Make an Impact. We are currently seeking a Field Service Supervisor to join our Honeywell Building Automation team in our Abbotsford, Melbourne office. This role is an individual contributor and responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement. Additionally, the Field Service Supervisor will drive business growth by supporting the preparation of quotes and proposals, ensuring that service delivery aligns with customer needs and expectations. Key Responsibilities: Support a team of Security Technicians and Engineers to deliver on agreed service and maintenance contract outcomes and small project work Subcontractor management Resource management and allocation Client management and building strong client relationships ensuring customer satisfaction Ability to manage and deliver maintenance contract obligations Support timely and accurate compliance with internal metrics for financial reporting, cost controls, Health and Safety and Quality Assurance Key Experience & Capabilities: Bachelor’s degree in engineering or related field Minimum 5 years’ relevant experience in Service/Maintenance field In-depth knowledge of Security systems, preferred but will consider HVAC/BMS Strong communication skills both verbal and written and interpersonal Work within a team cooperatively and provide technical direction in a team environment Proven track record in building strong relationships with clients and customer engagement Ability to work under pressure and respond to requests in a timely manner A strong commitment to a safe working environment Exposure to contracts management in maintenance (preferred) Must be able to obtain and maintain AGSVA Clearance of NV1 or higher Who We Are The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk Discover More Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our Futureshapers, and so much more. Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply. Honeywell is a proud advocate of the LGBTQ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ employee network, we encourage members of the LGBTQ community to apply to join our team of future shapers. For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement . If a disability prevents you from applying for a job through our website, email accessibility@honeywell.com . No other requests will be acknowledged.
