Job Description As a Parts Interpreter, you’ll be a key point of contact for customers, helping them identify the right parts solutions for heavy vehicle applications. This is a hands‑on, customer‑facing role suited to someone who enjoys problem‑solving, understands vehicle components, and values accuracy. Working as part of a close‑knit branch team, you’ll contribute to smooth daily operations while building strong relationships with customers who rely on your knowledge. What You’ll Be Doing Interpret customer requirements and recommend suitable truck, trailer and heavy vehicle parts Navigate catalogues, systems and supplier platforms to source parts accurately Process sales, invoicing, credits and warranty claims Clearly explain technical information to customers with varying levels of knowledge Assist with picking, packing, dispatch and occasional local deliveries Maintain high standards in store presentation, pricing accuracy and merchandising Support stock control, inventory management and warehouse operations Resolve customer enquiries efficiently and professionally Work collaboratively to support branch targets and customer satisfaction
