Customer Service Representative / Officer The Company Join a growing parcel and logistics company based in Sydney CBD 2000. Be part of a fast-paced business that keeps deliveries moving and customers informed. Work with a supportive team that values service, reliability, and teamwork. The Role We're looking for a personable Customer Service Representative / Officer to support customers with parcel and delivery enquiries. Handle phone and email enquiries, providing clear, timely, and professional support. Assist with tracking updates, delivery issues, and general customer requests. Work closely with internal teams to resolve issues and keep customers updated. Maintain accurate records and deliver a positive experience with every interaction. About You Previous experience in customer service or a similar support role. Strong communication skills and a calm, professional approach. Organised, adaptable, and confident managing a busy workload. Solutions-focused with a genuine commitment to helping customers. A team player who enjoys working in a fast-moving environment. This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
