This is a Sales Associate role with Pacific National based in Sydney, NSW, AU Pacific National Role Seniority - junior, mid level More about the Sales Associate role at Pacific National Sales Associate – Internal Sales Be part of a newly created internal sales team Build your career with Australia’s leading rail freight operator Safely Every Day — That’s Our Promise Join Pacific National, Australia’s largest private rail freight operator. We move critical freight nationwide and are committed to safe, innovative, and sustainable transport solutions. An exciting opportunity is available for a Sales Associate – Internal Sales to join our Intermodal team, supporting customer growth across our national network. What You’ll Do Reporting to the Sales Team Leader, you’ll support customer acquisition, retention, and revenue growth by: Engaging customers to understand their needs and recommend solutions Responding to enquiries and delivering a high-quality customer experience Generating leads through outbound calls, referrals, and database prospecting Managing customer information, opportunities, and sales pipeline within a CRM system Working collaboratively with internal stakeholders to support sales outcomes What You’ll Bring 1–2 years’ experience in internal sales, outbound sales, or a call centre environment Strong communication skills and a customer-focused mindset Ability to prospect, prioritise, and manage multiple tasks Confident computer skills (Microsoft Office; CRM experience desirable) Motivation to learn, grow, and build a long-term career Transport or logistics experience is desirable but not essential Why Join Us? At Pacific National, we value diversity, inclusion, and collaboration. Our benefits include: Paid parental leave Novated leasing Fitness Passport Purchase leave program Access to EAP through Sonder Career development opportunities across a national organisation We live by our values — Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It — which guide how we work together and deliver for our customers every day. Ready to deliver what matters? Click ‘Apply Now’ and start your journey with Pacific National. Learn more at https://www.pacificnational.com.au/careers Applications close: 10th of May 2026 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Pacific National team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Engaging customers Responding to enquiries Generating leads Key Strengths Internal sales experience ️ Strong communication skills CRM proficiency Transport or logistics experience Microsoft Office skills Motivation to learn and grow A Final Note: This is a role with Pacific National not with Hatch.
