You will play a key role in supporting the Operations business manage risk, providing input into the development of frameworks, policies, supporting standards, processes and procedures by collaborating and partnering with stakeholders, advancing understanding of our risk, obligation and control environment. You will primarily support the business with incident and issue management, test and monitor the effectiveness of controls, compliance with obligations and risk appetite, as well as provide risk insights by identifying new / emerging risks and regulatory change, to support the consistent delivery of meaningful value to our customers. Where risk events or compliance breaches occur, you will drive, track and monitor remediation and treatment of risks outside of appetite to fulfill our commitment to our customers and communities. You will support the consistent implementation of change by ensuring that Great Southern Bank’s frameworks, policies, supporting standards, processes and procedures are applied, with a focus on embedding divisional senior leader accountability for risk management. You’ll make an impact by: Act as a trust business partner to help manage incidents and issues Assisting the team in coordinating risk and control identification Supporting risk assessments and managing risk acceptances Working with the Senior Advisors and stakeholders to set key risk indicators (KRIs), thresholds and triggers Perform and Review control design and operating effectiveness Documenting and providing assurance that reasonable steps are being taken to meet accountabilities Leveraging AI tools to improve processes and efficiency Do things differently with us To succeed in this role, you will have: Minimum 1-3 years in financial services with a sound understanding of operational risk and compliance in the financial services industry Demonstrated E xperience in Financial Services Operations, Risk or Business Controls function Experience in data analysis using SQL and Data Bricks is highly desirable Experience in AI Risk and usage of AI tools is desirable Controls testing and assurance activities highly desirable Degree in management, business, finance or related discipline (desirable) Knowledge of relevant Finance industry standards, acts, codes and legislation (e.g., APRA, Consumer Credit Code, Credit Union Code of Practice, Privacy Act, Trade Practices Act, FSRA) (essential) Why Great Southern Bank? Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include: Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching. Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week. Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more! Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at careers@gsb.com.au At Great Southern Bank, we’re building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day. We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank. LI-Hybrid
