The OpportunityUniversal Store is seeking a passionate, creative, and driven retail leader to step into the Store Manager role. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. If you’re passionate about youth fashion, developing high‑performing teams, and delivering excellence in a fast‑paced retail environment, we’d love to hear from you.The successful candidate will work a Tuesday–Saturday roster, including late‑night trade and weekends.ResponsibilitiesLead day‑to‑day store operations with a strong and visible floor presenceInspire, coach, and develop a large, diverse team to build future leadersDeliver outstanding customer experiences in line with Universal Store service standardsDrive sales performance and store profitability through strong cost and productivity managementManage rostering, budgets, and scheduling to achieve business and payroll targetsMaintain visual merchandising, presentation standards, and overall store efficiencyRecruit, train, and support team members through clear, honest, and constructive feedbackUphold and role‑model Universal Store’s values, culture, and brand expectationsSkills and ExperienceStrong retail background with hands‑on experience across both shop floor and stockroomProven experience as a Store Manager, leading medium to large teamsA warm, energetic communicator who leads with positivity and purposeAbility to adapt and thrive in a fast‑paced, ever‑changing environmentHigh attention to detail with a strong understanding of retail profitabilityProven success in achieving and exceeding sales targetsConfident in delivering feedback and communicating effectively at all levelsWhat We OfferA business that genuinely invests in your growth and career pathwayComprehensive technical and leadership developmentA strong and supportive team cultureGenerous staff discounts and favourable rostersA workplace where your ideas, creativity, and input are valuedOur ValuesCare for EveryoneHere to HelpMake It WorkBetter Than GoodContributeApply NowIf you’re ready to lead, inspire, and grow with a passionate, fashion‑focused team, apply now with your CV and a brief cover letter outlining your suitability for the role.No agency enquiries. Due to the high volume of applications, only shortlisted candidates will be contacted.
