Sydney hybrid permanent role with a large service provider Deliver practical AI, automation, workflow and business system improvements Work across Salesforce, Microsoft, stakeholders, data and technical teams Join a large service provider as they expand the practical use of AI, automation, and modern business tools to improve productivity, reduce manual work, and create measurable business value. This is a hands-on, business-facing role suited to someone who can identify improvement opportunities, design AI-enabled solutions, and help build or co-build automations, workflows, prototypes, and internal tools. Why this role? Newly created AI and automation-focused opportunity Work across AI tools, workflow automation, Salesforce, Microsoft, and business systems Help solve real business problems with practical technology solutions Partner with business, technical, data, and platform teams Permanent Sydney-based hybrid role with strong business visibility What you’ll do Identify processes where AI and automation can reduce manual effort and improve efficiency Engage stakeholders to understand pain points, process gaps, and business priorities Design practical AI-enabled and automation-led solutions Build or co-build prototypes, workflows, automations, and internal tools Work closely with Salesforce, Microsoft, data, and technical teams to support delivery Support adoption of AI tools and new ways of working across the business Measure outcomes such as time savings, productivity uplift, and business value What we’re looking for Experience in AI enablement, automation, business systems, functional consulting, solution design, product, or technical BA roles Strong process analysis, stakeholder engagement, requirements gathering, and solution design skills Practical exposure to AI tools, LLMs, workflow automation, low-code/no-code platforms, Salesforce, Microsoft 365, Power Platform, Power Automate, Copilot, or Azure Ability to translate business problems into practical technology solutions Comfortable working with business users, developers, data specialists, and platform teams Strong communication skills and a focus on measurable business outcomes Exposure to data governance, integration, privacy, security, or responsible AI If you enjoy using AI and automation to solve real business problems, this is an excellent opportunity to help shape practical AI adoption within a large service provider. Candidates must have full working rights in Australia. Reference number: 1602733 Profession:Consulting - GeneralTechnology Company: HRG Date posted: 29th Apr, 2026
