Concierge / Receptionist – Premium Corporate Workplace (Melbourne CBD) A leading global real estate and workplace services organisation is seeking a polished and service-driven Concierge / Receptionist to join a high-profile corporate environment in Melbourne. This opportunity is being recruited on behalf of our client and offers the chance to deliver a best-in-class workplace experience within a prestigious office setting. This is a front-of-house role suited to someone who thrives on creating exceptional first impressions, enjoys engaging with people, and takes pride in delivering a seamless, hospitality-led service experience every day. The Opportunity The Concierge / Receptionist will play a key role in shaping the overall workplace experience, acting as the central point of contact for guests, employees, and service partners. This position combines customer service excellence, workplace coordination, and event support to ensure a welcoming, professional, and highly functional environment. Key Responsibilities Provide a warm, professional welcome to all guests, visitors, and employees Deliver a hosted arrival experience, anticipating needs and ensuring a seamless visit Act as the main point of contact for enquiries, wayfinding, and general assistance Manage front desk operations, ensuring the space is always clean, organised, and aligned with premium standards Coordinate meeting rooms, including bookings, set-ups, and post-meeting resets Support catering and food & beverage services for meetings and events Assist with workplace operations, including floor checks, supply management, and issue reporting Coordinate deliveries, mail distribution, and stationery supplies Support access control processes and liaise with security where required Assist with contractor coordination and on-site inductions Contribute to financial and administrative processes, including invoice tracking Support emergency procedures and act as a warden if required About You The ideal candidate is confident, proactive, and highly personable, with a strong commitment to delivering exceptional service. Previous experience in a premium corporate, hospitality, or events environment Impeccable presentation and professional communication skills A proactive, “can-do” attitude with the ability to multitask Strong organisational skills and attention to detail Comfortable engaging with stakeholders at all levels, including senior leadership Tech-savvy and quick to learn new systems Calm under pressure with strong problem-solving ability Flexible and adaptable in a fast-paced environment Must be able to work onsite in Melbourne Willingness to undergo a police background check What Success Looks Like Consistently delivering a high-touch, client-focused experience Building strong relationships with stakeholders and service partners Maintaining a well-presented, efficient, and welcoming workplace Demonstrating initiative, reliability, and a solutions-focused mindset If this opportunity sounds like the right fit, apply now.
