This is a GTM Operations Manager role with Tracksuit based in Sydney, NSW, AU Tracksuit Role Seniority - mid level More about the GTM Operations Manager role at Tracksuit At Tracksuit, we’re building the world’s most loved brand tracking platform — now tracking in 25 markets and trusted by over 1,000 brands globally. We believe that great brands are built on creativity, care, and consistency — and that's exactly how we're building Tracksuit. We're growing fast globally, and now we're looking for a GTM Operations Manager to join our NYC team and bring hands-on operational support to our US and UK GTM teams. The opportunity: Tracksuit's commercial lifecycle (deals, subscriptions, renewals, expansions) is being rebuilt around AI. We've automated a lot of it already, but the next step is making it agentic: designing the workflows, agents, and system logic that let the commercial lifecycle run itself. We're hiring a GTM Operations Manager in Sydney to own that work. You'll design and build the AI-native infrastructure that orchestrates deal execution, contracting, billing, renewal, and expansion, working closely with our AI GTM Lead and AI Engineer on shared MCP infrastructure. Over time the remit will likely expand into other workstreams, but the entry point is revenue orchestration, one of the most complex and valuable problem spaces in GTM. This is a rare opportunity to build at the cutting edge of AI and agents with best-in-class technology, real autonomy, and a team of experienced operators around you. Our GTM stack is built around agents and AI-native tooling. You'll work in Claude daily, supported by a dedicated AI function operating within GTM Ops. What you'll do: Own initiative rollouts across US and UK GTM teams, from scoping through to delivery and adoption Design, build, and maintain workflows and tooling across Sales, Marketing, CS, and Partnerships Build Claude plugins and use Cursor to solve data problems, automate manual processes, and extend our agentic GTM infrastructure Design, build, and maintain the signal and scoring infrastructure (Clay, Keyplay) and downstream systems (HubSpot, Vitally, n8n) that feed into AI-powered workflows Keep data clean and reliable across GTM platforms, and assist in building reporting that gives teams full-funnel visibility Develop playbooks that help ANZ teams operate effectively That's the role, so who are you? 3 years in GTM Ops, RevOps, or a similar operational role within B2B SaaS You've designed and improved systems and workflows that support GTM efficiency at scale You're comfortable working across time zones with distributed teams and can operate with a high degree of autonomy You have strong analytical skills and can translate data into operational improvements You've used AI or automation tools in your GTM work (or you're eager to, we'll teach you the rest) You communicate clearly with both technical and non-technical stakeholders You’re a fast learner and someone who loves to challenge themselves Bonus: you've worked in a high-growth company scaling into new markets Why join us at Tracksuit? Tracksuit is one of Australasia’s fastest-growing startups — and at just 4 years old, we’re already partnering with 1,000 amazing brands across the US, UK, AU and NZ including Doordash, Mars, Bondi Sands, Unilever, Athletic Brewing Company and many more. We’ve grown our revenue by more than 10x in the last few years, and doubled revenue in the US in 2025. We’re building the common language for brand — and we’re doing it with a globally distributed, tight-knit, and ambitious team. We’re all about transparency, trust, learning, and building something we’re proud of. Here’s a few things we think make Tracksuit a great place to work: ⦿ Compensation: Competitive market-rate salaries. We’ve also got a fully transparent compensation framework, so everything’s out in the open. ⦿ Equity: Every Trackstar gets a slice of the pie through our ESOP program. ⦿ Wellbeing perks: 6 weeks paid leave, an annual wellness bonus, and access to top tier EAP services. ⦿ Parental support: 12 weeks paid parental leave for all parents, extra support for IVF, and a phased return to work. ⦿ Flex where it counts: We’re office-first, with stunning hubs in NYC, London, Sydney and Auckland. FYI — We’re pet-friendly in principle and practice — with the occasional four-legged visitor adding to the charm, not the chaos. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Tracksuit team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Owning initiative rollouts across US and UK GTM teams Designing, building, and maintaining workflows and tooling Building Claude plugins and using Cursor Key Strengths GTM Ops experience Analytical skills AI or automation tools experience Experience in high-growth companies ️ Strong communication skills Comfortable with distributed teams A Final Note: This is a role with Tracksuit not with Hatch.
