Attractive salary package vehicle incentives Senior leadership opportunity within a trade service environment Supportive and professional team culture Career growth within a growing business Opportunity to make a real impact across the organisation Now Careers is seeking a Group Service Manager to lead multiple service divisions across plumbing, electrical, and air-conditioning , driving performance, customer satisfaction, and team development across the business. About the role Reporting into senior leadership, you will be responsible for leading Service Managers and field teams while creating a culture focused on sales growth, accountability, and exceptional customer service . Your responsibilities will include: Leading and mentoring Service Managers and trade teams across multiple service divisions Driving service sales growth through coaching and performance management Developing teams to identify upselling and cross-selling opportunities Monitoring KPIs, revenue targets, and operational performance Improving customer experience through strong service delivery standards Supporting workforce planning, recruitment, and team development Working closely with operational teams to improve efficiency and profitability Analysing business performance and implementing improvement strategies About you To be successful in this role, you will have: Proven leadership experience in a senior service management role Strong sales leadership and coaching capability A licensed trade background in plumbing, electrical, or air-conditioning is preferred Experience managing multi-trade service teams highly regarded Strong commercial acumen and problem-solving skills Excellent communication and stakeholder management ability A passion for building high-performing teams If you are ready to take the next step in your leadership career and drive success across multiple trade service teams, we would love to hear from you. Apply now or ring Liz on 0480 405 136.