Our client is an award winning Trading and Investment firm who are seeking an Operations Manager to join their Australian office. This is a high-impact role requiring a proactive and detail-oriented professional who understands a wide range of operational processes from end-to-end, who can provide hands-on operational experience while also driving process improvements and working with global stakeholders. Reporting to the COO, the Operations Manager will be responsible for overseeing end-to-end operational processes, Why is this the company for me? Join a leading global fintech and investment firm with access to over 40,000 financial instruments across multiple asset classes Work with cutting-edge trading technology Work within a small, close-knit team in Australia along with an offshore team and key business stakeholders Be exposed to global teams and markets Get involved with-functional learning, project management, and process improvement. Work on complex operations processes in a high-pressure and regulated environment. Fast-paced, high-ownership role with broad exposure to multiple business functions. What will my day to day look like? You will be responsible for: Product setup across all product types for the business to offer trading & investments to clients Client structure and configuration to ensure accurate setup of client accounts Events and lifecycle of client trading and investments, and the management of their portfolios and reporting. This covers, and not exhaustively: Client payments Client configuration Corporate actions, Custody & HIN management, Tax handling (including US IRS), Client reporting Working with compliance and regulatory reporting teams to ensure end-to-end activities are managed Ensuring operational accuracy across all transactions Work with the COO and team to design and scale the operations team Define roles across all of the operational functions Foster a culture of ownership and improvement Design and ensure all operational SOPs are well documented and aligned with all functions across the business Introduce controls, SLAs, and KPIs Identify automation opportunities Support new product launches What skills and experience do I need? You have a passion for operations and have worked as an Operations Manager or Team leader within a Financial Services / Wealth Management or Trading firm along with: Experience in financial services, brokerage, or fintech operations Strong understanding of payments or client money flows Strong understanding of full lifecycle of investment products (client setup, to investment, to settlement, to reporting) and client experience Strong focus on managing operational risk, ensuring operational robustness, and operating in a compliant manner Experience improving operational processes Experience in regulated environments Strong stakeholder management skills Collegiate approach to working with all teams and team members Experience in managing teams Sounds Great! How do I apply? If you are a self-motivated, structured, and detail-driven professional passionate about operations, we encourage you to Apply Now!
