At IXOM, we play a vital role behind the scenes of everyday life — from agriculture and food production to mining, construction and essential water treatment. Our work supports industries and communities across Australia and the globe, and none of it happens without great people at the front end of our business. Start your supply chain career here. Learn fast. Grow further. Our Customer Service team is one of IXOM’s strongest talent pipelines and a proven gateway into broader careers across supply chain, logistics, planning, commercial and operations. Many of our people begin their journey in customer service and progress into roles across the business. If you’re curious, driven and ready to learn, this role gives you hands‑on experience, exposure and support to build a long‑term career — not just a job. About the opportunity Our Customer Service team sits at the centre of IXOM’s complex supply chain and logistics operation and is critical to how we serve our customers every day. From day one, you’ll receive strong onboarding, hands‑on training and ongoing support, giving you exposure to how a large, global supply chain operates end to end — from customer demand through to planning, logistics and delivery. This is not a traditional call‑centre role . You’ll work closely with supply chain, logistics, planning and commercial teams to resolve real operational challenges and build skills that will support your future career progression. This role is designed as a career foundation for people who want to learn quickly, gain exposure across the business and grow their career within IXOM. Who We’re Looking For We’re open to candidates from a range of backgrounds — what matters most is attitude, energy and potential . You may be: A recent graduate, particularly in supply chain, logistics or business studies An experienced customer service professional ready for the next step Early in your career and looking for a role with clear progression opportunities You’ll bring: Strong communication and organisational skills A proactive, solutions‑focused mindset The ability to work in a fast‑paced environment Attention to detail and strong time‑management skills A collaborative, team‑oriented approach Confidence communicating with customers by phone or email Supply chain qualifications or experience are advantageous but not essential — the right attitude and willingness to learn are what matter most. Why start your career at IXOM? This role is often a springboard into broader opportunities across IXOM. High performers are actively supported to move into other functions through structured development, internal mobility and secondment opportunities. A genuine career launchpad — Our Customer Service team is a proven breeding ground for future talent, with many employees progressing into roles across supply chain, logistics, planning and commercial teams. End‑to‑end business exposure — You’ll gain hands‑on experience working at the centre of a complex, fast‑moving supply chain, building skills that are highly transferable across the business. Learn, grow and be supported — We invest in your development through structured training, mentoring, education assistance and internal mobility opportunities. You’ll be supported by experienced leaders who are committed to developing early‑career talent. Your potential matters — If you bring energy, curiosity and drive, we’ll give you the tools, support and opportunities to build a long‑term career with IXOM. What we offer: Competitive salary and global organisation benefits Structured training and development from day one Clear internal career pathways and promotion opportunities Education assistance and learning resources Flexible working arrangements where possible Health, wellbeing and employee assistance programs A genuinely inclusive and supportive culture Ready to start your career with IXOM? If you’re looking for a role where you can make an impact now — and build a future beyond it — we’d love to hear from you. Our Process At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.
