Motor Claims Consultant - Join a Leading Specialist Insurer in Melbourne Ready to step into a more technical, relationship-driven claims role with a major player in the Australian insurance market? This opportunity sits within a highly respected specialist insurer known for its expertise in commercial motor, heavy motor, fleet, transport, and logistics insurance . With a strong national presence and backing from a major insurance group, the business is recognised for its deep industry knowledge, robust claims capability, and long-standing broker relationships across Australia. This is not your typical high-volume, transactional claims role – you’ll be working across more complex motor portfolios where service, technical understanding, and stakeholder management really matter. What’s in it for you? $80,000 Super Melbourne CBD office (with WFH flexibility) Hybrid working model with strong team collaboration Exposure to complex, commercial and heavy motor claims Broker-facing role with a strong relationship focus Manage a portfolio of approx. 200–250 ongoing claims Work within a well-established, market-leading insurance environment Your Key Responsibilities: Manage end-to-end motor claims Coordinate repairs and liaise with suppliers and assessors Build and maintain strong relationships with a dedicated panel of brokers Provide updates and guidance to stakeholders throughout the claims process Ensure accurate documentation and compliant file management Negotiate fair and commercially sound outcomes Contribute to initiatives that improve efficiency and claims performance Who we’re looking for: Experience in commercial motor, heavy motor, fleet , or well-developed domestic motor claims Strong communication and stakeholder management skills Highly organised with strong attention to detail Confident using claims systems and Microsoft Office Customer-focused with a proactive, solutions-driven mindset Stable employment history and openness to developing within insurance If you’re looking to move into a more technical, broker-facing claims role within a specialist motor insurance environment, this is a standout opportunity. Apply now or contact MAYDAY Recruitment for a confidential discussion.
