The opportunity to join one of the world's biggest Global Fashion Houses, working across two adored brands, to drive, deliver & craft best-in-class online customer experiences. The Opportunity: You will play a pivotal part in the growth & optimisation of the online eCommerce businesses, working directly alongside the C-Suite and a wider Global team. This is a high-impact role, responsible for managing both backend and frontend eCommerce activity, managing online merchandising, trade reporting and EDM delivery, across two, adored Fashion brands, trading all over the world. You'll identify key areas of opportunity & growth, be customer-centric in everything you do, driving customer engagement, loyalty & increased conversions. Experience Needed & What You'll be Working on: Demonstrated experience within eCommerce, ideally 2-3yrs of experience in an eCommerce Specialist or Coordinator role, within the Retail industry Strong, hands-on knowledge of Shopify, Klaviyo & Google Analytics, and the ability to interpret and presents key data trends Experience with crafting & delivering EDM campaigns, that capture customers and drive strong brand Loyalty Solid experience with product uploading, onsite merchandising and content strategies, as well as backend platform management The ability to work cross-functionally across both the internal, local team, as well as liasing with wider Global team members, to drive strategy forward Experience with working alongside marketplace or wholesale partners, like The Iconic, would be super advantageous A strategic and forward-thinking mindset, with the ability to bring suggestions & ideas to drive growth & optimise further The Benefits & Why You'll Love this role: Stunning, central Sydney office location, with 1 day WFH & a truly flexi-hour approach, picking your own start & finish times to fit within your life & schedule Short-day Fridays, to add further work-life balance before the weekend Joining one of the biggest Fashion Houses in the world, with Global teams & an adored Brand portfolio, that's growing even further! Be part of a team where Sustainability is at the business' core - from the materials used, to the Supply Chain, even to the offices! Endless employee benefits, from product discount, to wellness platforms, as well paid company lunches Join-in the business' Community Volunteering Days - this is a business that seriously gives back Incredible mentorship & direct leadership from some of the Retail industry's very best Leaders Further your career in this high-impact role, working across multiple Digital channels and being at the heart of online growth Excited? You should be! If you're interested in this opportunity, please reach out today and apply or send your resume straight to Charlotte - charlottejohnson@jivaro.com.au
