About Your Workplace At Miele we live by our promise “Immer Besser” – Forever Better. As part of our Logistics Cluster (VG), our warehouse operations play a critical role in ensuring premium products reach our customers efficiently, accurately, and safely. As Warehouse Team Leader, you will take ownership of the day-to-day warehouse and inventory operations, leading a high-performing team while driving process excellence, safety, and continuous improvement across the supply chain. Your Responsibilities Warehouse Operations Leadership: Lead and coordinate all warehouse activities including receiving, dispatch, inventory management, stock rotation, scrapping and OHSE compliance. Inventory Accuracy & Control: Monitor stock levels, manage pick locations/bins, investigate stock discrepancies (RCA), and deliver high cycle count and stocktake accuracy. Returns & Reporting: Oversee the returns process, ensuring accurate processing, reporting and timely resolution. Performance & KPI Management: Monitor receiving/dispatch times, order completeness, inventory discrepancies and ensure KPIs and budget targets are achieved. Stakeholder Coordination: Liaise with internal departments (Sales, Service, Projects, Accounts), 3PL partners and service providers to ensure seamless goods movement. Stocktaking Leadership: Coordinate and actively participate in stocktakes, driving strong engagement and accountability within the team. Safe & Efficient Workplace: Maintain a clean, safe and orderly warehouse environment, acting autonomously and modelling best practice behaviours. What We Are Looking For Must-Have Skills & Competencies Strong process and end-to-end thinking with a structured and methodical approach Proven ability to lead daily warehouse operations with minimal supervision High organisational skills with strong attention to detail Experience managing inventory accuracy and investigating discrepancies Strong communication skills across all organisational levels Good IT proficiency (e.g. SAP, WMS, ASW or similar systems) Relevant warehousing licences (forklift, manual handling, dangerous goods as applicable) Nice-to-Have Certificate in Warehousing or similar qualification 1–2 years’ experience in supply chain or warehouse operations SAP system experience Experience working with 3PL providers What Success Looks Like Accurate and efficient flow of goods in and out of the warehouse Low inventory discrepancy and stock variation rates High cycle count and stocktaking accuracy Strong order completeness and on-time dispatch performance High team engagement and a positive safety culture
