Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Salvation Army Housing Victoria (SAHV) provides a mix of crisis, rooming house, transitional and long-term accommodation to persons who are homeless or at risk of homelessness across the state. SAHV works with the most vulnerable in our communities, who come with complex and multiple needs. About the Role We have an exciting permanent full-time opportunity for Tenancy Worker / Property Manager to join our Salvos Housing Victoria team in Blackburn, Melbourne office. Flexibility with part-time hours can be negotiated for the right candidate. Reporting to the Housing Coordinator , you will be responsible to provide tenancy and property management services in line with the Residential Tenancies Act (RTA) across properties in eastern and metropolitan areas of Melbourne. The role is pivotal in assisting tenancies to be sustained and assist renters to exit into secure accommodation. Key Responsibilities: Ensuring management of end-to-end tenancy function of all properties within the portfolio Management of leases, rent reviews and arrears Organising routine property inspections Facilitate support for maintenance services and repairs for properties Keeping tenant records accurate and up to date in CHINTARO software Developing strategies to address tenant needs within relevant policy and procedure and Residential Tenancy Act (RTA) guidelines Assess tenant issues, needs and circumstances and represent Salvation Army Housing at VCAT hearings as required About You The role will ideally suit someone with property management background and who is passionate about delivering a quality client-focused service. We are not only seeking someone who naturally aligns with our culture but is also connected to contributing to improved outcomes for our clients. You will need to demonstrate that you have the capacity to engage with a wide cross section of individuals and an ability to prioritise workloads. Key capabilities : Experience and or certificate in Real estate, NFP, social or community housing sector; Demonstrated experience in tenancy and property management Strong understanding of the Residential Tenancies Act Sound knowledge of housing development within the social housing and community welfare sector will be highly regarded A current full driver’s licence Why work for us TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as; Hybrid working conditions and ability to work from our Blackburn office or working from home. May need to travel sometimes to properties Eligible employees can access NFP salary packaging for living expenses ($15,900 tax free for rent, mortgage, school fees etc) plus meals and entertainment benefits ($2,650 tax free). Purchase leave, study leave, Paid parental leave Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits Novated car leasing, discounts on car hire and purchase Salvos Wellness app and program, including access to Fitness Passport Employee Assistance Program - Independent confidential counselling service How to Apply We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration