We are urgently seeking an experienced Accounts Administrator to join the Corporate Services Team within a local government department in Ipswich. This temporary assignment is ideal for someone who thrives in a fast‑paced environment and enjoys delivering high‑quality financial and customer service. In this role, you will support both Accounts Payable and Revenue Recovery functions, ensure accurate financial processing and contributing to essential services for the local community. Duties include: Process supplier invoices and payments accurately and in accordance with end‑to‑end procurement‑to‑payment procedures. Ensure compliance with GST, FBT and other legislative and policy requirements. Liaise with internal Council officers and external suppliers to resolve invoice discrepancies and payment queries. Maintain high standards of service, accuracy and timeliness in all accounts payable interactions. Manage incoming revenue, including rates, fees and other customer accounts. Support debt recovery processes by monitoring arrears, issuing reminders and following up overdue accounts. Engage with customers and ratepayers—often in sensitive financial circumstances—with empathy, professionalism and clear communication. Conduct rate assessments and maintain accurate customer and revenue records in Council systems. Apply sound judgement and negotiation skills to achieve fair and sustainable payment arrangements. To be considered, you will need to demonstrate: Competence with financial, accounting or revenue management systems (or the ability to learn quickly). Strong interpersonal, written and verbal communication skills. Ability to engage with a wide range of stakeholders with professionalism, empathy and clarity. High attention to detail and commitment to accuracy in financial processing. Ability to interpret and apply financial policies, procedures and legislative requirements. Strong organisational skills and the ability to manage competing priorities. Collaborative team player with a proactive, solutions‑focused approach. Sound technical skills with proven ability to grasp new systems quickly and navigate across multiple screens whilst also responding to a customer enquiry. Availability to commence on 05/05/2026 with availability to work 8:00am to 4:30pm Monday to Friday during this time. Due to the nature and responsibilities of this position, consent to a national criminal history check will be required prior to any offer of employment being made (and any record of disclosable court outcomes or pending charges will be considered based on relevance to the position being applied for). Based on current business needs, we anticipate that this temporary assignment will be required for an initial period of 3 months, however, there is high potential for extension. The casual hourly rate is $38.90 (plus superannuation). This is a great opportunity to work with a local government department in a professional, corporate services focused environment. Where to from here? Please submit your application asap. If you have any specific questions, please contact our recruitment team on 07 3812 2920 or email sharyn@topoffice.com.au. We look forward to hearing from you! www.topoffice.com.au Established for over 35 years in Ipswich, Top Office Group is a preferred supplier of staffing solutions to Queensland Government, Ipswich City Council, and leading local businesses.
