IT Support Officer Greenslopes - $70,000 Super This is a great opportunity to step into a growing environment where you'll develop your skills, not just reset passwords all day. Joining a small, close-knit team, this role has opened due to an internal promotion, which is a good sign of progression opportunities! You'll be supported, given exposure across the environment, and trusted to take ownership as you grow. What you'll be doing: Providing Level 1-2 support across users, systems, and devices Working across Active Directory, Microsoft 365, and Entra ID Supporting Windows 10 & 11 environments Logging and managing tickets through ITSM tools in line with ITIL practices Getting involved in small projects and continuous improvements What you'll bring: 6 months IT support experience Exposure to AD, M365, and Windows environments Understanding of ITIL / service management principles Good communication and a genuine willingness to learn Why this role: Clear pathway for progression (this role exists because someone moved up) Hands-on learning across a broad tech stack Supportive team that invests in development Stable environment with a strong team culture By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
