About the Role We are seeking an experienced Business Analyst to support the delivery and continuous improvement of ICT and digital technology services in a complex, stakeholder-driven environment. Working closely with business stakeholders and Digital Technologies teams, you will help assess impacts, define requirements, and shape practical, fit-for-purpose solutions. This role suits a proactive, delivery-focused Business Analyst who is comfortable operating independently, partnering with technical teams, and contributing across the full lifecycle—from discovery through to implementation support. What You Will Be Doing Work with business stakeholders to identify, analyse and document business, functional and non-functional requirements Review and assess business and ICT impacts, translating needs into clear solution scopes in collaboration with Digital Technologies teams Research and gather requirements from existing documentation, support requests, workshops and stakeholder interviews Support the development and maintenance of business cases, policies, procedures and system documentation Assist stakeholders to identify and document ICT impacts, risks, contingency plans and user workarounds Create and update process maps, diagrams and supporting artefacts as required Provide informed advice on system capabilities, information requirements, scope management and delivery risks Contribute to peer reviews and support other technology resources Document methodologies, tools and structures to support ongoing business needs Keep across industry and technology trends to identify opportunities for improvement What You Will Bring You will bring a strong foundation in business analysis within ICT and digital environments, along with: Demonstrated experience as a Business Analyst delivering outcomes in technology-enabled projects or operational environments Strong capability in requirements elicitation, stakeholder engagement and documentation Experience working across business and technical teams to shape pragmatic solutions Well-developed written and verbal communication skills, with the ability to produce clear documentation and reports The ability to work independently, manage competing priorities and deliver with minimal supervision Experience working within PRINCE2 and/or Agile delivery frameworks A relevant tertiary qualification, or equivalent practical experience Bonus Points For Experience working on or alongside Cyber Security, infrastructure or modern workplace initiatives Knowledge of cyber security frameworks such as ASD Essential Eight and NIST Exposure to modern cloud, endpoint and security platforms, including: Microsoft Azure / Entra ID Microsoft Intune Zscaler or similar secure access / zero-trust technologies A continuous improvement mindset and interest in emerging technology and industry trends If interested, please apply now or reach out to Alex Moggs at alex.moggs@emanatetechnology.com.au We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.
