This is a Principal Advisor (Policy) role with Queensland Government based in Brisbane, QLD, AU Queensland Government Role Seniority - senior More about the Principal Advisor (Policy) role at Queensland Government We are seeking an experienced Principal Advisor (Policy) to join our Customer Technology team in Brisbane. Accountabilities Include But Are Not Limited To Manage a program of work focusing on policy advice and enhancements for Customer Systems and Assurance, incorporating the use of artificial intelligence (AI) technologies. This program will include policy and legislative investigations and customer improvements, leveraging AI-driven research, data analysis, and stakeholder consultation to streamline processes and enhance decision-making. Lead the policy aspect of projects in the Customer Systems and Assurance Program of Work including investigation, provision of advice, preparation, and review of a range of complex documents including policy options papers, reports, briefing notes, cabinet submissions, discussion papers, communication, as well as departmental and other correspondence in accordance with departmental standards and to set timeframes. Building and maintaining effective networks and professional relationships, as well as consulting and negotiating with stakeholders. Provide specialist advice to Managers, Directors and Executives, and key stakeholders relating to legislation and policy frameworks. To be considered suitable for the role you will have: Ability to analyse complex policy issues, interpret legislative and regulatory frameworks, and develop strategic policy recommendations that align with the department's priorities. Demonstrated excellent verbal and written communication skills, including the capacity to articulate policy positions clearly and succinctly to a diverse range of stakeholders including effectively collaborating with internal and external partners to facilitate informed decision-making. Comprehensive understanding of public policy and related processes. For more information on this exciting opportunity please read the Role Description with the Applicant Guide. We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process. Should you have any questions regarding this role please contact Rebecca Armstrong on (07) 3066 7246. Applications to remain current for 12 months. Job Ad Reference: QLD/682148/26 Closing Date: Thursday, 26 March 2026 Occupational group Policy & Planning Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Government team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing a program of work Leading policy projects Providing specialist advice Key Strengths Policy analysis ️ Communication skills Stakeholder engagement A Final Note: This is a role with Queensland Government not with Hatch.
