This is a Administration Officer role with Grampians Health based in Ballarat, VIC, AU Grampians Health Role Seniority - junior, mid level More about the Administration Officer role at Grampians Health Fixed-Term Full-Time | 78 hours per fortnight $29.57 per hour (HS1) About The Role The State-wide Equipment Program (SWEP) is funded by the Department of Health to provide subsidy funding to assist those Victorians who are frail aged, or who have a permanent or long-term disability to timely access to subsidy programs for the provision of aids, equipment and modifications to enhance/maintain their safety and independence, facilitate community participation and support families and carers in their role. This role will provide a high level of administration support and will be responsible for undertaking and processing applications in line with relevant guidelines and program processes to ensure that the service achieves its aims. Key Responsibilities Processing funding requests Checking eligibility of consumers Liaising with consumers, Allied Health Practitioners and suppliers Managing incoming phone queue and email drop box Skills & Experience Competent in MS office suite and computer functions Experience as an administration officer Customer service skills Empathetic to consumers and their needs Proactive and positive approach to work To see a full copy of the Position Description please click here. Culture & Benefits At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites. Flexible work arrangements and purchase leave opportunities Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays Access to Fitness Passport membership Staff rewards and recognition programs Interested? Click APPLY or if you wish to discuss the role prior to applying, contact Narelle Harrison, Team Leader, on 0407 759 989 for a confidential discussion. We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled. If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet. About Grampians Health Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services. Ballarat Region Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Uniquely located within easy access to Melbourne, Ballarat has some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat Diversity and Inclusion All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent. Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Grampians Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Processing funding requests ✅ Checking eligibility of consumers Liaising with stakeholders Key Strengths Competent in MS Office Suite Customer service skills ❤️ Empathy towards consumers Proactive approach Positive attitude A Final Note: This is a role with Grampians Health not with Hatch.
