This is a Community Programs Manager role with RAAFA WA based in South Perth, WA, AU RAAFA WA Role Seniority - mid level More about the Community Programs Manager role at RAAFA WA Full Time position South Perth If you have strong leadership and program delivery skills — and you’re passionate about creating impactful experiences — this could be the perfect opportunity for you. Join us as RAAFA’s new Community Programs Manager. This role offers a unique opportunity to shape meaningful cultural and engagement experiences across the organisation. You’ll bring strong collaboration skills to support our operational teams in delivering learning initiatives, and public‑facing programs that reflect our mission and values. Benefits Of Working With RAAFA Competitive Salary – lets discuss further! Salary Packaging – as a non-profit organisation, you can salary package up to $18,549! Career Growth– Continuous professional development and opportunities for career progression. Employee Assistance Program– Access confidential support for personal or work-related matters. Referral Program– Earn bonuses for referring friends to join our team. Exclusive Discounts– Health insurance, gym memberships, and more. Free Perth Zoo access– Enjoy complimentary access to the Perth Zoo. Supportive Culture– Work in a positive, collaborative environment that values teamwork and mutual respect. Community Programs Manager – The Role Lead the development and delivery of commemorative events, museum programs and education activities that strengthen RAAFA’s connection with veterans, members, families and the wider community. Shape the visitor and community experience of RAAFA with cultural programming that reflects RAAFA’s mission and values. Oversee the museum’s frontline team and Education Programs Specialist to ensure high-quality delivery of visitor services, learning programs and public-facing activities. Oversee the museum's strategic direction in alignment with business goals and objectives. Lead a team to ensure the best possible experiences for visitors to ceremonies, events and the museum. Support the design and enhancement of contemporary visitor journeys across digital and physical platforms to improve accessibility, engagement and overall experiences. Collaborate with internal teams to align programs and events with brand, audience and organisational strategies. Build and maintain positive relationships with schools, Defence Forces, veteran groups, members, community organisations and cultural partners to support participation and repeat engagement. Lead and support a team of direct reports in their roles, KPIs and team goals. About RAAFA At RAAFA, we are committed to creating communities open to all, to engage and support the Western Australian community. To achieve this vision, we provide a full range of services including modern retirement living, residential care, and in-home care. Our organisation is nearly 100 years old and built on foundations of care and support, core values that still stand strong throughout all our services today. To this end, we are proud of our heritage, the services we deliver and our people! Community Programs Manager – Skills & Experience Required Project management and cross-functional coordination. Strong events management experience. Strong communication, excellent at informing stakeholders of relevant information. Ability to manage multiple tasks efficiently and remain professional under pressure. A proactive approach to identifying and solving needs of audiences. Excellent people management skills. Strong intuitive ability to design experiences that authentically and powerfully reflect the brand. A veteran of the Australian Defence Force (desirable). What You Need To Do Write an introduction letter and update your resume Be eligible to work in Australia Hold a satisfactory National Police Certificate (on commencement of employment to be within six months from date of issue) or able to obtain Be up to date with your covid and flu vaccinations Hold a current drivers’ licence Click “Apply to this Job” For more information, please call us on 08 9288 8410 or email raafarecruitment@raafawa.org.au RAAFA WA reserves the right to withdraw, shortlist and interview applicants prior to this date. Attachments commonwealth-statutory-declaration-form Nov 2021.pdf Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the RAAFA WA team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Leading program development Overseeing visitor experiences Building relationships Key Strengths Project management Events management ️ Communication skills People management Problem-solving ️ Veteran experience A Final Note: This is a role with RAAFA WA not with Hatch.
