This is a Health Information Services Clerk role with The Royal Melbourne Hospital based in Melbourne, VIC, AU The Royal Melbourne Hospital Role Seniority - junior, mid level More about the Health Information Services Clerk role at The Royal Melbourne Hospital The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital. Health Information Services Clerk The Royal Melbourne Hospital 2 full Time positions available (including one week of afternoon shifts per month). Operate & maintain computerised health information systems. Work alongside a supportive, hardworking team! About The Royal Melbourne Hospital The Royal Melbourne Hospital is one of Victoria’s leading public hospitals, offering a wide range of high-quality services, including emergency, acute, and specialist care. Located in Parkville, RMH is known for its commitment to patient-centered care, medical research, and innovation. The Health Information Services Clerk plays a vital role in maintaining the integrity of medical records, supporting the hospital’s dedication to delivering exceptional healthcare through accurate patient information management. Role Overview Operate and maintain computerised health information systems such as the Patient Administration System (iPM), Enterprise Content Management (ECM), and Electronic Medical Record (EMR/Epic) systems. Collect, prepare, scan, and quality-check medical record documents. Liaise with internal and external departments to maintain the integrity of medical records. Handle patient information requests, monitor documentation deficiencies, and support MRN merging processes. Follow HIS procedures and participate in safety and quality programs. Benefits Of Working At The RMH 5 weeks annual leave, monthly ADOs, and 17.5% annual leave loading. Discounted gym and health facilities with Fitness Passport. Salary packaging options, earning up to $12,000 tax-free. Work in an organization that values kindness, safety, and excellence. About You Prioritise safety and wellbeing for yourself and others. Collaborate with patients, families, carers, and colleagues across teams. Engage in ongoing learning and participate in performance feedback. Adhere to safe work practices, respect the smoke-free environment, and seek help when needed. For a full Position Description, please click here. Interested? Candidates are encouraged to apply promptly as interviews are being arranged as applications are received. All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check. The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve. RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards. As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the The Royal Melbourne Hospital team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Key Strengths A Final Note: This is a role with The Royal Melbourne Hospital not with Hatch.
