This is a Director, Major Client Group - Sydney CBD role with Commonwealth Bank based in Sydney, NSW, AU Commonwealth Bank Role Seniority - senior More about the Director, Major Client Group - Sydney CBD role at Commonwealth Bank Director – Major Client Group (Sydney CBD) Transactional Banking | Local Government | NSW We are proud to support Local Government organisations across New South Wales, partnering with councils to deliver essential services and infrastructure that strengthen sustainable communities. This role suits a relationship‑focused leader with a strong Transactional Banking orientation, passionate about nurturing a high‑quality client base while deepening engagement and growing market share. You will manage a mature and stable NSW Local Government portfolio, focused on retention, relationship deepening, and expanding Transactional Banking solutions, leveraging CBA’s strong market presence in the sector. See yourself as part of our team Business Banking proudly supports medium to large organisations across Australia. Our Major Client Group (MCG) partners with our largest and most complex clients, typically with turnover exceeding $150m p.a. and/or debt requirements above $50m. We combine deep sector expertise with innovative technology and leading Transactional Banking capabilities to deliver insights, tailored solutions, and trusted advice. Our culture is highly collaborative, with strong partnerships across coverage, product, risk, and service teams to deliver the best outcomes for our clients. Do work that matters As a Director , you will provide meaningful Transactional Banking‑led solutions to a portfolio of Local Government clients across NSW, supporting councils with complex operating models, cash‑flow management, payments, and broader financial needs. You will build trusted relationships with senior client stakeholders, develop a deep understanding of client operating environments, and proactively identify opportunities to embed CBA’s Transactional Banking capabilities, while also supporting lending and balance‑sheet requirements where appropriate. Success in this role requires strong stakeholder partnership and influence , working closely with Product, Risk, IBCS, and service teams to deliver integrated solutions. You will operate with a high degree of ownership across end‑to‑end client engagement, including origination and credit responsibilities aligned to client needs. Your role will include: Owning and managing a specialised Local Government portfolio with a Transactional Banking focus Retaining and growing client relationships through cash management, payments, liquidity, and operating solutions Identifying and delivering Transactional Banking opportunities aligned to client needs Acting as the primary point of accountability for all client interactions and outcomes Partnering closely with Product, Risk, IBCS, and service teams to deliver seamless client solutions Proactively managing risk across the portfolio Preparing and owning credit submissions where required To help us deliver a better future for Business Banking, you will bring: Strong Transactional Banking experience and relationship‑management capability Demonstrated ability to build and maintain effective partnerships across multiple internal teams Experience managing complex, high‑value corporate or institutional clients Sound commercial judgement and confidence engaging with senior stakeholders Ability to operate autonomously in a Director‑level role with end‑to‑end accountability Experience in Local Government banking (preferred but not mandatory) A collaborative mindset and ability to leverage innovative banking solutions to deliver client value This is an outstanding opportunity to progress your career within a highly regarded MCG team , working with a well‑established Local Government portfolio and playing a key role in strengthening CBA’s Transactional Banking footprint across NSW. If this sounds like you, apply now. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 17/04/2026 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Commonwealth Bank team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Owning and managing a specialised Local Government portfolio Retaining and growing client relationships Identifying and delivering Transactional Banking opportunities Key Strengths Transactional Banking experience Relationship management capability Commercial judgement ️ Experience in Local Government banking Ability to operate autonomously Collaborative mindset A Final Note: This is a role with Commonwealth Bank not with Hatch.
