Ready for your next opportunity? Bring your leadership, operational and people management skills to Busways’ Grafton depot ! We’re looking for a hands-on and proactive leader to oversee day-to-day depot operations and drive performance. You’ll play a key role in delivering safe, reliable public transport services to the local community every day. What You’ll Be Doing: Lead the day-to-day management of the depot including dispatch, rostering, payroll processes and operational coordination Oversee people management activities including staff supervision, leave management, performance management and disciplinary actions Manage compliance, reporting and incident investigations including customer complaints, accident reports and operational issues Maintain depot presentation including cleanliness, yard conditions and infrastructure, ensuring a safe and professional environment Drive service delivery outcomes aligned with Busways’ frameworks, ensuring consistent and high-quality operations Monitor and achieve contractual and internal KPIs, ensuring staff understand their impact on performance outcomes Promote a strong safety culture by maintaining risk registers, ensuring WHS compliance and supporting safety initiatives What You’ll Bring: Experience in a supervisory or leadership role, ideally within a fast-paced operational environment Strong administrative and operational experience, including rostering, payroll or coordination tasks Demonstrated knowledge of service delivery, incident management, employee relations and workplace health & safety Excellent communication skills with the ability to engage effectively with staff, stakeholders and the local community Strong problem-solving skills with the ability to manage competing priorities and meet deadlines Proficiency in Microsoft Office and strong organisational and time management skills Local area knowledge and the ability to build strong working relationships across teams Must be an Australian Citizen, Permanent Resident or have working rights in Australia What We Offer You: At Busways, we don’t just transport people – we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including: Career growth opportunities Flexible work - up to two working from home days flexible start/finish times A supportive team culture with regular lunches and social events Employee Referral Program - generous cash bonuses Free on-site parking Fitness Passport - discounted access to multiple fitness facilities Confidential support via Telus Health’s Employee Assistance Program Who We Are: For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800 people, we’re committed to ensuring every journey is a positive experience, transporting over 47 million passengers annually. How to Apply: Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 09/05/2026 . All applicants will receive an outcome via email. Please include the following in your application: A cover letter telling us who you are and why you’d be a great fit for this role! A current resume detailing your experience. Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%. Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au. Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds No agency applications, please. To apply online, please click on the appropriate link below.
