Kickstart Your Career in Business & Customer Experience Are you ready to take your first step into the corporate world? We’re offering an exciting opportunity for a Customer Experience Consultant to join our growing fleet management company based in North Sydney. This is more than just a job, it’s a Business Traineeship designed to give you real-world experience while you complete a Certificate III in Business . If you're motivated, driven, and eager to learn, this role will set the foundation for your future career. About the Role As a Customer Experience Consultant, you’ll be at the heart of our operations, helping deliver exceptional service to our customers and supporting internal teams. Your responsibilities will include: Managing a variety of customer queries across multiple channels Proactively contacting customers and internal stakeholders to resolve cases and enquiries Handling inbound calls and responding to email enquiries in a professional and timely manner Managing and prioritising a mix of phone and email-based customer cases Ensuring all customer interactions are handled with care, efficiency, and attention to detail About You We’re looking for someone who is: Confident and a strong communicator Self-driven with a proactive attitude Motivated and eager to learn and grow Organised with the ability to multitask and prioritise Passionate about delivering excellent customer service Ready to commit to completing a Certificate III in Business No prior experience is required — just the right attitude! What We Offer Full on-the-job training Opportunity to gain a nationally recognised Certificate III in Business Real-world experience in a supportive, professional environment A foot in the door with a growing fleet management company Career progression opportunities for high performers Apply Now If you’re ready to launch your career and gain valuable experience while you learn, we’d love to hear from you. Submit your application today and take the first step toward your future!