Administration Sydney Contract Consumer Services 30/3/2026 $35-$36 p/h Customer Service Officer – Administration (Contract Role) Location: Parkes (On-site) Employment Type: 6-Month Contract Start Date: 4 May 2026 End Date: 3 November 2026 Pay Rate: $35.80 per hour Super Hours: 35 hours per week (Monday to Friday, 8:30am – 5:00pm) Positions Available: 4 About the Role We are seeking motivated and professional Customer Service Officers to join a busy NSW Government Agency. This is a fully on-site role where you will be responsible for delivering high-quality customer service and administrative support. Key Responsibilities Provide excellent customer service across phone, email, and administrative channels as well as face to face Manage enquiries in a timely and professional manner Maintain accurate records and data entry Use internal systems and Microsoft Office tools effectively Collaborate with team members to meet service delivery goals About You To be successful in this role, you will have: 2–3 years’ experience in customer service (call centre, or office administration) Strong written and verbal communication skills Previous experience working in an office environment Intermediate computer skills, including: Typing and general computer navigation Professional email communication Microsoft Office Suite (especially Outlook and Teams) Ability to learn new systems quickly and adapt in a fast-paced environment Desirable: Previous government experience Training Successful candidates will undertake full-time, on-site training and nesting for approximately 8–10 weeks (35 hours per week). Requirements Must be based in NSW Willing and able to work on-site for all shifts Must complete pre-employment checks: High Risk Police Check Two professional references
