Introduction About Icon Water Icon Water is an iconic Canberra business with a history of providing essential services to Canberra for over 100 years. We are the ACT’s supplier of essential water and wastewater services and have proudly served our community for over 100 years – sourcing, treating and supplying water, and managing Canberra’s wastewater network. Our work is essential to the health, prosperity and liveability of the region, and we are committed to environmental, social and financial sustainability in everything we do. Icon Water is a purpose driven organisation where everyone contributes to our core business, ensuring high quality drinking water and sustainable wastewater treatment. Icon Water’s culture is driven by our values of care, connection, community and courage. These are values we see in action every day as we challenge ourselves to meet the expectations of our community. Icon Water is an Equal Opportunity Employer which values diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a strong focus on gender balance within the organisation and encourage woman to apply. Description About this role: The Government Liaison Officer has primary responsibility for being the key point of contact for government liaison and corporate and government reporting for Icon Water. The role sits within the External Relations branch, who are responsible for supporting the business to ensure coordinated, consistent, quality messaging and data to external stakeholders including the Icon Water Board, Regulators, our Voting Shareholders and industry bodies. Other Key Responsibilities Includ e: Provide the key point of contact with ACT Government on Icon Water corporate matters. This includes reactive and proactive engagement. Provide high level pro-active advice and reporting to the Executive on the performance of Icon Water as it relates to government and Shareholder accountabilities. Develop, maintain and manage professional relationships with Icon Water’s executive, managers and their staff in order to collate accurate reporting data. Manage Icon Water’s investigation and response to customer and community issues escalated to members of Government (Ministerials). Coordinate and author content for Icon Water’s key corporate communication documents – Annual Report to the ACT Government and Icon Water’s Statement of Corporate Intent. Lead the development of briefings to support Executives’ engagement with Voting Shareholders. Lead the preparation and coordinate organisational input to briefings for the attendance of Icon Water’s Executive at ACT Legislative Assembly hearings. Manage Icon Water’s responses to ACT Legislative Assembly business including questions on notice; questions taken on notice; motions; budget speeches etc. Provide high level advice to Executive and Managers to support meaningful participation in industry associations, including developing, managing and maintaining the relationship with key Industry stakeholders, development of internal processes for nominations (awards, attendance at conferences, memberships, working groups etc.) and ensuring that memberships are strategically aligned to Icon Water’s purpose, values and strategic objectives. Monitor the political and industry landscape and identify areas for escalation and/or reporting to Executive and Icon Water staff; and manage any planned responses if required. Support the media team to ensure that shareholder and stakeholder interests are well represented in plans for media advocacy, preparedness plans for media, crises and other external issues including the coordination of up to date holding statements in relation to matters of key interest to Icon Water’s shareholders and key corporate stakeholders. Other duties within the employee’s skill, competence and training. Who we are looking for: We are looking for suitable candidates who hold relevant tertiary qualifications in communications, government policy or a related discipline (desirable). You should also have the following experience: Extensive experience in high-level report writing. Experience and understanding of the machinery of government, particularly in relation to government policies and strategies as well as Icon Water’s obligations, responsibilities and operations as a government owned company. A knowledge and understanding of all Icon Water’s procedures, plans and policies, where there is an expectation of full compliance or an ability to develop this knowledge. To find out more about the role you can view the detailed Position Description on the Icon water Careers Portal. You can also contact Ellen.Green@iconwater.com.au via email for further information. Please submit your resume and cover letter detailing your claims for this position through our Careers Portal by Thursday 23rd April 2026. If you’re ready to make a real impact and be part of a company that values your expertise, apply now.
