About the Role We are proud to partner with an established and growing professional services firm to recruit a Practice Manager with a strong focus on operations and business improvement. This role sits at the centre of the business, working closely with the partners to ensure the day-to-day operations run effectively while also driving key projects and initiatives across systems, workflow and internal processes. It’s a broad and impactful position, suited to someone who enjoys improving how a business operates and can take ownership of execution across multiple areas. Key Responsibilities Oversee day-to-day office operations and ensure smooth running of the business Act as a central point for operational issues, identifying and resolving inefficiencies Drive internal projects across systems, technology and process improvement Lead and support business-wide initiatives aligned to growth and operational priorities Work closely with partners to execute strategic plans and track progress Support workflow optimisation across administration and broader teams Contribute to continuous improvement initiatives across the business About You Previous experience in a Practice Manager, Operations Manager or similar role within accounting or financial services Strong operational mindset with the ability to identify inefficiencies and implement improvements Experience managing or contributing to business projects, systems or process changes Confident working with multiple stakeholders and navigating competing priorities Proactive, organised and comfortable taking ownership of outcomes Strong communication skills and ability to influence across different levels of the business What’s on Offer Opportunity to step into a key role within a growing business Exposure to leadership and involvement in strategic decision-making Varied role across operations and projects with genuine impact Flexible working environment with scope for hybrid arrangements Competitive salary with performance-based incentives Additional leave benefits, including birthday and community leave Supportive, social team culture with regular team events Modern office environment with a friendly and welcoming team If this sounds like the right next step, please apply via the link or reach out to Elyse directly for a confidential discussion on 0493 487 344.