Health Information Services Officer (Full-Time) Norwest Private Hospital | Bella Vista Make a Difference Behind the Scenes of Exceptional Patient Care At Norwest Private Hospital, patient care doesn't stop at the bedside. Behind every great clinical outcome is a dedicated team ensuring accurate, timely and confidential health information management. We're now looking for a Health Information Services Officer to join our supportive Health Information Services team and play a vital role in our hospital operations. About Us Norwest Private Hospital is a modern 277-bed facility located in Sydney's rapidly growing North West corridor. Operated by Healthscope, Australia's leading private healthcare provider, we deliver a comprehensive range of surgical, medical and obstetric services, supported by advanced technology and robotics. We're proud of our reputation in orthopaedics, neurosurgery, cardiac services and maternity care - and even prouder of the compassionate, collaborative culture our people create every day. The Opportunity This is a fantastic opportunity for someone who enjoys working in a fast-paced healthcare environment and takes pride in accuracy, organisation and service excellence. As a Health Information Services Officer, you'll support the day-to-day operations of the Health Information Services department, ensuring medical records are managed efficiently and in line with privacy and compliance standards. Full-time role (part-time job share may be considered for the right candidates) Monday to Friday , with flexibility required (must have availability for shifts ranging between 6.30am to 5.30pm) Report directly to the Health Information Services Team Leader Key Responsibilities Compile and maintain complete medical records for discharged patients Retrieve and file medical records using terminal digit filing systems Manage off-site storage preparation and record culling Collect records from wards and handle incoming correspondence Respond to telephone enquiries professionally Release health information to internal and external stakeholders in line with Healthscope policies What You'll Bring Essential: Strong customer service and interpersonal skills Clear written and verbal communication Ability to work both independently and collaboratively High attention to detail and organisational skills Proficiency in Microsoft Word, Excel and Outlook Desirable: Experience in a healthcare administration environment Familiarity with WebPAS or similar patient administration systems Understanding of patient privacy, confidentiality and medical terminology Why Join Healthscope? At Healthscope, your career matters. You'll be supported by experienced leaders, surrounded by passionate professionals, and encouraged to grow. Be part of Australia's only national private hospital operator Access genuine career development and learning opportunities Work in a values-driven organisation where people are at the heart of everything we do Join a team that celebrates collaboration, innovation and making a difference - every single day Come and be the difference in our patients' lives. Applications Close: 14 April 2026 To Apply: Click the Apply button to submit your application online. For enquiries, contact: Recruitment@healthscope.com.au Important Information: Appointment is subject to police and Working with Children checks, and evidence of immunisation as required for Category A Healthcare Workers.
