Leadership opportunity - Fixed Term - Full-time Shape the future of early childhood services at bestchance At bestchance Child Family Care, our purpose is simple, for children, families, and communities to thrive. We’re looking for a strategic and values-driven Senior Manager to lead the next phase of our Early Childhood Intervention (ECI) and Foundational Supports services. This is a rare opportunity to influence system reform, design impactful service models, and lead meaningful change across the early years sector. Why this role matters At bestchance, you’ll experience work that is: Purpose-led – your work directly improves outcomes for children and families Impactful – influence system-level reform including Thriving Kids and ECI models Empowering – lead strategy, shape services, and drive innovation Connected – collaborate across programs, sectors, and communities Growth-focused – build capability, lead high-performing teams, and shape the future workforce About the role Reporting to the COO, you will lead the design, delivery, and performance of ECI and Foundational Supports across NDIS and commissioned services. You’ll play a key role in: Leading service model design and reform implementation Driving commissioning readiness and outcomes-based delivery Ensuring high-quality, accessible, and integrated services Overseeing financial sustainability, performance, and growth Strengthening cross-sector partnerships and system integration This role sits at the intersection of strategy, operations, and impact. What you’ll be responsible for Leadership & Strategy Translate strategy into clear, actionable service models Lead innovation aligned to sector reform and community needs Service Delivery & Operations Oversee end-to-end service delivery (intake to transition) Improve access, client outcomes, and service efficiency Financial & Business Performance Manage budgets, funding models, and performance outcomes Drive sustainable growth and lead tender opportunities People & Culture Lead and develop multidisciplinary teams Build capability and foster a strong, inclusive culture Governance & Quality Ensure compliance with NDIS, Child Safe Standards, and regulatory frameworks Embed strong quality, risk, and continuous improvement systems Partnerships & Influence Build and maintain strategic relationships across sectors Represent bestchance in key external forums About you You’re a confident and collaborative leader who can operate at both strategic and operational levels. You bring: Significant leadership experience in ECI, disability, or community services Strong understanding of NDIS, commissioning, and service reform Experience in service model design and implementation Commercial acumen with strong financial and performance management capability The ability to lead change, influence stakeholders, and deliver outcomes What we offer A purpose-driven organisation where your work truly matters The opportunity to lead sector change and innovation A supportive, values-led culture Ongoing leadership development and growth opportunities Flexible work arrangements Ready to apply? If you’re ready to lead meaningful change and help shape the future of early childhood services, we’d love to hear from you. Apply now or reach out for a confidential conversation. About us: bestchance Child Family Care is a not-for-profit organisation with the aim of building stronger communities, healthier families and happier childhoods. We achieve this through our quality education, care and therapy services for children, our support programs for families, and our registered training organisation. bestchance Child Family Care provides a supportive environment to grow, nurture and develop strong bonds with children and families. For more information visit our website at https://www.bestchance.org.au/ Applications: Applications for this position close on 01/05/2026 If you have any questions regarding this position please contact the team at careers@bestchance.org.au bestchance is a child safe and equal opportunity employer. We are committed to child safety and have zero tolerance of child abuse. Applicants should be aware that we carry out Working with Children, Police Records and reference checks to ensure that we are recruiting the right people
