Sales Support & Estimating 12 Month Fixed-Term Contract | Maternity Leave Cover (Potential for Extension) About the Company Our client is a global leader within a specialised manufacturing and technical product space, operating across Australia, New Zealand, and the UK. With a strong reputation for innovation, quality, and customer service, they continue to deliver industry-leading solutions supported by a collaborative and high-performing team. About the Role This is a hands-on, fast-paced role supporting both customers and the sales team. You'll act as the link between customers, sales, and operations - managing orders, preparing quotes, coordinating deliveries, and ensuring a smooth process from enquiry through to fulfilment. This role is ideal for someone who enjoys a mix of customer service, sales support, and coordination, with exposure to technical or electrical products. This is a 12-month fixed-term contract covering maternity leave, with potential for extension depending on business needs. What You'll Be Doing Responding to customer enquiries (phone & email) Preparing quotes and providing product information Processing and managing sales orders Coordinating delivery schedules and tracking backorders Liaising with internal teams and external stakeholders Supporting the sales team with day-to-day customer requests Maintaining CRM records (quotes, opportunities, projects) Assisting with sales and marketing collateral Providing solutions-based support to customers Supporting adherence to quality and environmental standards About You You're organised, proactive, and confident dealing with customers. You enjoy being busy, solving problems, and supporting a team to deliver results. You'll bring: Experience in customer service, sales support, or order coordination Strong communication and problem-solving skills Ability to manage multiple priorities in a fast-paced environment High attention to detail and accuracy Experience using CRM systems Highly Regarded (Preferred) Experience within lighting, electrical, or safety product environments Exposure to technical products or construction-related industries Familiarity with ISO standards (e.g. ISO 9001 / ISO 14001) Confidence understanding and communicating product specifications What's on Offer Competitive salary benefits Early finish every second Friday 17.5% annual leave loading 4 additional wellbeing days per year Paid parental leave Ongoing training and development Supportive, team-focused environment Apply Now If you have experience working with technical, electrical, or lighting products, and enjoy supporting customers and sales teams in a fast-paced environment - we'd love to hear from you.
