The Company A high-growth QSR brand with a rapidly expanding presence across local and international markets. Operating in a fast-paced, customer-first environment, they offer a unique opportunity for a commercially driven Operations People Leading professional to step into a pivotal role as State Operations Manager. This is a career-defining role with clear progression and the chance to make a real impact from day one. The Role The Operations Manager is a senior leadership position within the Operations team, reporting directly to the Head of Restaurants. You will be responsible for the overall performance, profitability, and operational excellence of a portfolio of restaurants within your remit. You are a key link between restaurant teams and Head Office and your responsibilities will include: Lead and support multiple restaurants to deliver exceptional food and service Coach and develop Area Managers and Restaurant Managers Drive sales, control costs (labour & COGS), and improve profitability Ensure strong team culture, engagement, and performance Oversee rostering, stock control, and day-to-day operations Expansion and new restaurant openings and business growth Your Background & Experience This role is ideal for a highly driven and experienced leader who thrives in a fast-paced hospitality environment. You will play a critical role in scaling operations, developing high-performing teams, and delivering exceptional customer experiences across a growing restaurant network. Culture fit and leadership skills are key however you will also be: Proven experience in multi-site hospitality or retail operations Strong leadership and people development skills Commercially minded with a focus on driving results Hands-on, proactive, and thrives in a fast-paced environment Passion for delivering great customer experiences What's On Offer Competitive salary performance-based profit share Opportunity to lead and grow a portfolio of restaurants Career progression within a growing business Dynamic, fast-paced and supportive team environment If you are interested, please apply or contact Aiden on 0422 927 603 or aiden@engagetalent.com.au for further details.
