Job Description Are you a dynamic and results-oriented professional looking for a challenging role in the car rental industry? Europcar has an exciting full time opportunity for an Area Manager South Queensland to lead a station cluster across South Queensland! The successful candidate will also assist with the management and development of team members, ensuring that customer satisfaction remains top priority. Leadership and strategic thinking will be key to driving success in this role! Why join Europcar? A competitive remuneration package, including a fully maintained vehicle fuel attractive bonus incentive Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, annual flu vaccinations, Accor and more! A supportive, highly flexible and engaging environment that will support personal and professional development Ongoing training and development to pursue individual ambitions both locally and through our Global brand with potential to work overseas and to tap in to our worldwide career opportunities Four weeks’ employer-paid parental leave (in addition to government entitlements) Proudly ranked in the Top 30 of the 2025 GoodCompany Awards Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the 1 app for mental fitness Some of the key responsibilities include: Lead a cluster of stations across South Queensland, aligning with Europcar values and goals Foster a customer-first culture at all touchpoints Ensure operational excellence and policy adherence, reflected in audit results Develop management teams to exceed KPI targets End-to-end people management experience Collaborate with Fleet to ensure optimal vehicle mix and fleet utilisation Promote Europcar service and quality standards to meet expectations Continuously review outsourced operations To be considered for this position you should possess: Minimum 3 years senior management experience in multi-site operations or large teams Extensive knowledge of car rental or similar retail industries preferred Strong leadership and people management for on-site and remote teams Customer-first approach with an operations background Business acumen to drive statewide revenue growth and profitability Analytical skills with experience in financials, wages, and headcount control Ability to motivate teams towards shared goals and KPIs Resilient, hands-on, and adaptable under pressure Experience with cost control and budget management Exceptional verbal and written communication skills Flexibility in travelling intrastate and interstate on a regular basis About Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly. To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners). More info: www.europcar-mobility-group.com Please note, only shortlisted candidates will be contacted. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com
