This is a Learning Services Officer role with Ballarat City Council based in Ballarat, VIC, AU Ballarat City Council Role Seniority - junior More about the Learning Services Officer role at Ballarat City Council Position one: Permanent Part-time (20.25hrs/week)Based at Sebastopol Library Position two: Permanent Part-time (21 hrs/week) Based at Ballarat and Wendouree Library Band 4 salary range from $38.75 - $41.29 per hour plus super City of Ballarat Libraries and Lifelong Learning team provides responsive customer, information and learning services that meet the diverse needs of the community in line with Council values, strategic directions and community needs. We are seeking skilled and motivated professionals to join our Libraries and Lifelong Learning team in delivering high-quality, welcoming library services and engaging programs that promote reading, learning, and community connection. Learning Services Officers provide customer service, including assisting the community to access and use library services and resources. In addition, the roles will deliver learning programs, support collection maintenance, and contribute to daily branch operations. This opportunity offers a chance to make a meaningful impact within the community and contribute to a dynamic and supportive team environment. Qualifications And Experience Experience in a Public Library or similar environment Certificate III in Library and Information Services or equivalentpost secondary qualification. Demonstrated knowledge of and ability to use a variety of computer hardware and software including handheld devices and associated technologies. Working with Children Check Key Selection Criteria Qualifications and experience as listed above. Demonstrated ability to champion, model and promote the corporate values. Demonstrated communication and customer service skills and ability to deal with difficult customers. Ability to develop working relationships with staff and work together in a team environment. Knowledge and understanding of health and safety issues relevant to work activities and work area. How To Apply To apply for this position please click on the Apply button and submit your application. The closing date for this position is 5th February 2026. Please ensure that you provide a cover letter, current resume and address the key selection criteria. The successful applicant will be required to undergo a full employment medical and police check. Contact Please see the position description for further information or if you would like to discuss the opportunity, please contact Eloise Brown, Team Leader Sebastopol Library 0439421653 At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at peopleandculture@ballarat.com.au We’re proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Ballarat City Council team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing customer service Delivering learning programs Supporting collection maintenance Key Strengths Customer service skills Library and information services knowledge Technical proficiency Team collaboration ⚠️ Health and safety knowledge A Final Note: This is a role with Ballarat City Council not with Hatch.
