The Company Well-established Fire Protection business with a strong name in the industry. Strong pipeline of work, long-term clients, and a specialist team to lean on. Looking to bring in two solid Service Coordinators to support the day-to-day running of their service division. The Role This is a role where you're right in the middle of everything from managing incoming jobs, scheduling technicians, and keeping both clients and field staff aligned. It's busy and fast-paced but if you're organised, and like being across multiple moving parts, you'll enjoy it. What You'll Be Doing Managing incoming service requests via phone and email Logging jobs and minor works into the system Scheduling and dispatching technicians efficiently Adjusting service runs to improve productivity and reduce downtime Keeping service records, reports, and documentation up to date Chasing overdue works and making sure nothing slips through the cracks Supporting invoicing, purchase orders, and general admin Liaising closely with technicians to support them out in the field Working with internal teams to resolve issues and improve processes What They're Looking For Experience in a Service Coordinator / Scheduler role (ideally within fire, HVAC, electrical or similar) Strong admin background in a fast-paced service environment Someone who can prioritise, stay organised, and handle pressure Confident communicator (both with clients and technicians) High attention to detail and accurate data entry Solid systems skills (any service-based software experience is a plus) Why It's Worth a Look Well-run business with strong systems and structure in place Busy role with plenty of variety Supportive team environment where everyone pulls their weight Strong pipeline of work and long-term opportunity Apply If this sounds like something you'd be open to, apply now or reach out for a confidential chat. In the past 5 years we have been extremely humbled to have placed over 14,000 people into meaningful employment . This equates to 21 lives enhanced every day! Ryan Nigro | rnigro@marble.com.au | 0409 507 410 By submitting your CV you agree to have read: marble.com.au/privacy
