This role requires flexible working hours across Monday to Saturday between 7:00am and 6:00pm , including weekends and holiday periods. Minimum availability requirements: Must be available Fridays and Saturdays between 8:00am and 6:00pm. Must have a minimum of 20 hours availability per week within Monday to Saturday, 7:00am – 6:00pm In this role you will: Arrange, support, and supervise contact between children and young people and their birth families. Transport children and young people and their carers to appointments Support delivery of groups, including carer support groups and activity groups for children and young people Ensure all records/case notes are accurate and maintained in line with service, legislative, and Office of the Children’s Guardian (OCG) requirements, including the electronic casework system. Record and discuss any concerns around child safety with a Caseworker and/or the Team Leader Make “risk of significant harm’ reports to the Community Services Helpline when deemed necessary in consultation with the Team Leader or Manager. Work Collaboratively with the OOHC Team Ensure respectful Communication. Strong verbal and written communication skills Maintain professional relationships. Follow appropriate reporting lines Perform other duties as requested by manager Our Story: Creating Links is a leading not-for-profit multicultural community service provider, that is dedicated to delivering the highest quality of standards and service across South-West Sydney and the Greater Sydney region. Garnering a deep and rich history of more than 50 years, we understand the importance of culture and community. Today, we have grown to provide Disability services, Foster Care, Child & Family services, and Financial Wellbeing. We are committed to delivering a holistic person-centered approach combined with a strong passion and focus on providing quality support and service excellence. Why You’ll Love Working With Us Inclusive Culture – Work in a team that values diversity and genuine collaboration. Salary Packaging – Maximise your take-home pay with generous salary packaging (up to $15,900 pa) and a $2,650 meals & entertainment card. Grow Your Skills – Access internal and external training to support your professional development. Wellbeing Support – Employee Assistance Program for you and your family. Make an Impact – Be part of a trusted community organisation that listens, innovates, and strives for better outcomes every day. ️ Rewards Shopping Discount – perks on over 500 retailers, thousands saved every year. Novated Lease – Novated Lease Tax Benefits We are interested in people who have: A minimum of TAFE qualification Certificate III (or equivalent) in a welfare-related field or equivalent work experience. Knowledge, understanding and some experience of working with families with complex needs. Experience in working with of and ability to appropriately respond to the needs of people from all communities including Indigenous; Culturally and Linguistically Diverse (CALD); and Gay, Lesbian, Bisexual and Transgender (GLBT). An understanding of child protection and child development Strong verbal and written communication skills Ability to prioritise competing demands and meeting deadlines while working independently. Computer literacy. Possession of a current driver’s license and working with children’s check. Ability to work flexible hours including evenings and weekends Ability to meet the physical demands of the position (i.e., lifting children) Desirable Criteria Fluency in a second relevant community language as well as English First Aid Certificate. We strongly encourage applications from people with lived experience and cultural backgrounds that reflect the communities we serve. This includes (but is not limited to): Aboriginal and Torres Strait Islander peoples Pacific Islander communities Sudanese communities Turkish-speaking communities Mandarin-speaking communities We are committed to building a diverse workforce that enhances our ability to support children, families, and communities effectively. We encourage applications from people of all genders. A diverse workforce, including increased male representation in this role, is valued to better support the needs of the children and young people in our care.
