We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good. We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey. Role Overview: The Training Operations Specialist ensures the smooth delivery and administration of Nuix's global customer training programs. This role is crucial in maintaining operational excellence, managing training logistics, and supporting the successful delivery of both virtual and in-person training sessions worldwide. This role is ideal for people who have experience with event management etc. This position will be based in the Sydney. Role has global responsibilities and service customer across the global, flexibility in working hours required. Role Overview: The Training Operations Specialist ensures the smooth delivery and administration of Nuix's global customer training programs. This role is crucial in maintaining operational excellence, managing training logistics, and supporting the successful delivery of both virtual and in-person training sessions worldwide. \n This role is ideal for people who have experience with event management etc. \n \nThis position will be based in the Sydney. Role has global responsibilities and service customer across the global, flexibility in working hours required. 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Department Customer Strategy & Innovation Employment Type Permanent - Full Time Location Sydney (Australia) Workplace type Hybrid Reporting To Head of Training and Technical Content Key Responsibilities Manage end-to-end training operations, including scheduling, registration, and logistics Producing and maintaining the public schedule of training courses. Working with Authorised Training Partner to schedule and manage logistics around partner events The role with be customer facing and will interact with customers on a daily basis Coordinate with trainers, customers, and internal teams to ensure successful delivery Maintain training environments and resources Process training registrations and handle customer inquiries Track and report on training metrics and participant feedback Manage learning management system (LMS) administration Comprehensive revenue operations, vendor and invoice management, including creating and managing training opportunities in CRM, processing registrations through our registration platform, tracking and reporting on training activities and completions, reconciliation of revenue, while maintaining accurate records of all training revenue and attendance data. Required Skills, Knowledge and Expertise Bachelor’s degree; or equivalent combination of education and relevant experience 3 years experience in training operations or educational administration Demonstrated experience with financial operations and revenue reconciliation Strong proficiency with CRM, Event Registration Platforms, and learning management systems Excellence in vendor management and invoice processing Advanced Excel skills for reporting and data analysis Proven track record in stakeholder management and customer service Experience in coordinating complex scheduling and logistics Strong attention to detail and process management capabilities Desired Expertise Experience working with Authorized Training Partners or managing external partnership Knowledge of training delivery platforms and virtual learning environments Background in revenue operations or financial administration Experience with automation tools and process improvement Project management certification or experience Nuix is an equal opportunity employer including for Veterans and People with Disabilities. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer. We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application. About Us Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page. / As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. Nuix Vision Finding Truth in a Digital World. Nuix Mission Statement Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence. Nuix Values TAKE OWNERSHIP RESILIENT UNAFRAID TEAM NUIX HERO OUR CUSTOMERS We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to. We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application. About Us \n \nNuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page. \nhttps:// />\nAs we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. \n Nuix Vision \n \nFinding Truth in a Digital World. \n Nuix Mission Statement \n \nNuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence. \n Nuix Values \n \n TAKE OWNERSHIP \n\n \n RESILIENT \n\n \n UNAFRAID \n\n \n TEAM NUIX \n\n \n HERO OUR CUSTOMERS \n\n \n \n \nWe believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to. 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About Nuix See the bigger picture, faster. We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. We help customers collect, process and review massive amounts of structured and unstructured data, making it searchable and actionable at scale and speed, and with forensic accuracy. Our users rely on Nuix software to assist with challenges as diverse as criminal investigations, data privacy, eDiscovery, regulatory compliance and insider threats. Powered by AI. Our solutions are powered by our patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify patterns and correlations that no human could find, so that our customers get to the most relevant or risky data faster, saving on time, cost, reputation damage and even lives. Love the role, but not the right fit for you? Know someone that might be awesome for this role? We're always looking for talented people who want to make a real impact. If you refer someone and we successfully hire them, you'll receive a $1,000 gift card. Send referrals to or message us on LinkedIn. T's & C's apply. To all recruitment agencies: Nuix does not accept agency CV's unless we have an existing agreement. Please do not forward CV's to us, or our Nuix employees directly. Nuix is not responsible for any fees related to unsolicited resumes, or where there is not an agreement in place. Apply Now
