This is your opportunity to join an innovative med‑tech start‑up that’s transforming preventative healthcare in Australia. As an Customer Success Consultant, you’ll play a pivotal role in helping people make informed decisions about their long‑term health while supporting the growth of a business on track to scale rapidly. If you’re looking to build your sales career inside a high‑performance startup where your impact is visible every day, this is the moment to step in. What’s in it for you? $75,000 base superannuation. Amazing benefits including one free full‑body scan Friends & Family discounts. 3 days in-office with 2 WFH days per week, once established. Located in the heart of Fortitude Valley in brand new precinct close to the train station. Rare chance to join a high‑growth startup early and grow with the business Direct access to passionate founders and leaders who value performance and ideas. A purpose‑driven organisation helping Australians detect early cancers, tumours, aneurysms, and degenerative diseases. Bi‑monthly team activities, corporate boxes at the footy, boat days, dinners. Complementary office snacks and well-appointed facilities. Christmas shutdown period. What you’ll be doing: Make outbound calls to customers who have already opted in and completed initial steps. Review their medical information and qualify or disqualify based on suitability. Provide clear, compassionate explanations of the full‑body preventative scan. Guide customers through clinic locations, appointment availability, and next steps. Convert qualified leads by taking a deposit and booking their appointment. Use systems like HubSpot and AirCall to track interactions. Work in a performance‑driven environment with direct coaching and clear expectations. What you’ll bring: Experience in phone‑based sales, lead qualification, or customer engagement. Experience from industries like health, fitness, real estate, banking or insurance. Comfort working to targets and KPIs. Strong communication skills with the ability to build rapport quickly. Critical thinking and ability to recourse or pivot a conversation. Self‑motivation, curiosity, and resilience. Comfort working in a fast‑paced work environments and; A desire to grow your sales career in a high‑impact environment. Who are we, and what’s next? We're Talentpath - great to meet you. We’re proud to partner with organisations that are shaping the future, and this role is one we’re genuinely excited about. If this opportunity sparks your interest, we’d love you to apply directly so we can get things moving quickly. Our client is interviewing soon. If you’d prefer a conversation first, reach out - coffee, or a quick chat works for us. shivon@talentpath.com.au We encourage you to apply even if you don’t tick every box. Research shows that people from underrepresented backgrounds often self‑select out, let’s change that. We value diversity, lived experience, and potential just as much as skills. LI-SS1
