Senior Solutions Engineer - Melbourne Based $120,000 - $140,000 per year - Full time & Permanent - 3 days per week in the office in Collingwood Client : The client is a growing Managed Services Provider (MSP) with offices in inner Melbourne. They support clients across a wide range of industries, delivering technical solutions with a focus on reliability, performance, and great service. The Role: This is a senior, hands-on delivery role responsible for executing complex customer projects while supporting pre-sales and light-touch technical account management. You will bridge solution design and implementation, ensuring projects are delivered on time, on scope, and aligned to business outcomes. Responsibilities Project Delivery Lead and deliver complex cloud, infrastructure, networking, and security projects Provide design validation and hands-on configuration Produce high-quality documentation (designs, runbooks, as-builts) Identify risks and ensure strong project governance Collaborate closely with Project Managers and engineering peers Pre-Sales & Technical Advisory Support solution scoping and Statements of Work Validate technical feasibility and effort estimates Attend customer workshops and provide strategic input Mentor engineers and uplift team capability Continuous Improvement & Governance Maintain certifications and technical currency Contribute to internal standards and knowledge bases Support peer reviews and continuous improvement Technical Skills Required: Identity & Access Management (Entra ID, Conditional Access, MFA, Zero Trust) SharePoint, OneDrive & Teams architecture Microsoft Defender & Purview (DLP, Compliance, eDiscovery) Tenant-to-tenant migrations & M365 optimisation Firewall, Switch & Wireless design & troubleshooting (Fortinet, Cisco) SD-WAN, MPLS & VPN connectivity Backup & disaster recovery (M365 & infrastructure) Infrastructure modernisation Additional Skills Professionalism: Your planning, and never cut corners on documentation Communication: Being able to relate to non- technical clients Delivering outcomes, not just completing tickets.
