gforce recruitment is proud to partner with a highly respected Ballarat-based organisation renowned for delivering exceptional customer service You will bring previous experience in a contact centre or customer‑facing environment, along with outstanding interpersonal skills and the ability to engage positively with a diverse range of people. To be successful in this position, you will be passionate about delivering high quality customer service, taking ownership of enquiries and resolving issues in a timely, accurate, and friendly manner. About You - You have worked in a call centre role for at least 6-12 months You care about giving great service and making things easier for customers You communicate well and get along easily with others You're a team player who helps create a positive vibe You're flexible and happy to work every second Saturday This is a full-time permanent position, Monday to Friday with flex working hours 7:30am-4:30pm or 8:30am-5:30pm. To apply for this position please submit your resume via the 'APPLY' button, and/or contact gforce Recruitment Consultant Bec via or . Only shortlisted candidates will be contacted. All communication is strictly confidential. About gforce gforce is an employment and recruitment leader, employing over 500 people weekly, including labour hire and permanent recruitment services apprentices, trainees, school-based trainees. We are a For-Purpose Community Organisation that makes a difference in the lives of people and communities. We are proud to be an equal opportunity employer and welcome and encourage applications from all backgrounds.