About the job Salesforce Business Analyst Job Description for Salesforce Business Analyst in Melbourne ● Documenting baseline information and requirements ● Developing and defining project roadmaps / workstreams in conjunction with program lead and delivery teams ● Tracking delivery progress of documented To Be requirements ● Liaising with teams, managers and stakeholders ● Analyzing Salesforce implementations ● Applying relevant / best practice methodology for the business ● Solving issues during testing ● Ad hoc items as required Your experience and capability ● Extensive experience in Salesforce program and implementation working with internal and external team (System Integrators) ● An analytical mindset. Being able to analyze multiple data sources in an investigative manner is important and provide insights ● Enjoy all things data ● Tracking and evaluating in a detail orientated manner and advise the business on what should be reported on for value-add ● The ability to make decisions fast. Being able to make actionable recommendations based on data findings will be important ● The ability to take the initiative ● Tell the business what you need confidently ● Experience with collaborative workspaces such as Confluence and Jira ● Relevant tertiary qualifications or equivalent extensive experience ● Flexibility to step outside defined role in order to get something done ● Excellent verbal and written communication skills. Ability to clearly communicate complex ideas to both technical and non-technical teams ● The ability to take the initiative and think outside the box to meet the objective ● Enjoy working in fast-paced agile team environment
