Operations Manager - High-Impact Leadership Are you the missing piece of the puzzle? We are on the hunt for a dynamic, high-energy Operations Manager who does more than just "manage"—you inspire, integrate, and improve. This fantastic informal business with moving parts across Sales, Design, and Production, needs a structured, decisive leader to take ownership of these functions and drive a culture of excellence. The Profile: You are a "Builder" and a "Fixer" You don't just see a bottleneck; you see an opportunity to build a better system. You are commercially savvy, financially literate, and—most importantly—you have the "people skills" to hold a team accountable while keeping morale high. What You'll Be Doing: System Evangelist: You'll live in HubSpot, creating dashboards and automations that make life easier and data clearer. Operational Architect: You'll review, refine, and implement SOPs that allows to scale without the stress. Team Champion: You'll run the weekly rhythm, defining clear KPIs and ensuring everyone knows exactly what "winning" looks like. Strategic Partner: You'll work side-by-side with the Directors to turn big-picture visions into ground-level reality. What You Bring to the Table: 5 Years of Leadership: You've steered the ship in an Ops or GM capacity before. HubSpot Wizardry: You understand how a CRM should actually work for a business (highly desirable). Decisiveness: You are calm under pressure and move toward solutions, not excuses. Multi-Division Experience: You're comfortable speaking the language of both Sales and Finance. Why Join This is a senior, high-impact role with a direct reporting line to the Directors. If you are looking for a role where your energy is matched by the company's ambition, and where you have the autonomy to truly "own" the operations, this is it. Placing Heads Recruitment. Your job is our business!
